My first stay at a Hilton facility, and I was less than impressed. My room smelled like animal urine when I arrived (like my neighbor's laundry room where she keeps her dog). I was told I could have another room, but would need to wait until one was ready - the bead show crowd was in the process of leaving (an absolute mess in the parking lot). The heater also did not work when I arrived, and after keeping the doors open to try and air out the urine smell the room was quite cold. They did fix the heater fairly quickly, so that was good. My meal at the Javelina Cantina would have been topped by Carl's Jr. - my previously frozen burger was burned, the guacamole was brown, and the fries were warm and slightly soggy. Then, when I tried to use the internet I learned that I would be charged $10 per day for internet access because I was not a member of the "club". That's an underhanded Vegas casino tactic - really, Hilton? I can get free internet access at Motel 6, Best Western, or Quality Inn, and for what I was charged for the room there should be no question about free internet access. I finally convinced the staff to waive the internet fee for one day after much effort and arguing back and forth about "Hilton policy." I will find somewhere else to stay on my next trip to Tucson.
- Official Description (provided by the hotel):
- The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more less
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- Also Known As:
- Doubletree By Hilton Tucson - Reid Park Hotel Tucson
- Doubletree Hotel Tucson
- Doubletree Tucson
- Tucson Doubletree