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“Felt like home” 5 of 5 stars
Review of Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
Ranked #30 of 130 Hotels in Tucson
Montreal
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Felt like home”
5 of 5 stars Reviewed January 16, 2013

What a great hotel!
My husband, 4 year old daughter and I got to the hotel at 10 pm after 8 hours of flight and travel from Montreal to be welcomed by a friendly staff that set the tone for the duration of our stay. We stayed at the Doubletree Reid Park for 6 nights. Usually after 2 nights in a hotel we all start getting a little uncomfortable and fed up of being away from home, but this hotel truly felt like home.
The rooms, hallways, lobby and grounds are very inviting and warm. There was a cosiness to the room that is becoming more and more rare to find.
The room was always very clean, despite the only slightly dated bathrooms, it was spotless. The cleaning staff is very attentive. One day when they saw that I had drank both coffees provided, they left me extra for the next day which I thought was very thoughtful. When making the beds, they always tucked my daughter’s stuffed animals in cuddling at the pillows which made her happy.
-Very clean rooms, grounds and common areas
-Extremely friendly and helpful staff.
-Beautiful heated pool kept at 80 degrees in January
-Great Wi-Fi connection
- Nice buffet breakfast offered in the restaurant downstairs
*If you are there on a Sunday you absolutely must have the ‘Champagne Brunch’, the selection was wonderful, high quality food and something for everyone.

The only things that weren't 100% great about this hotel, as mentioned above, their bathrooms could possibly use a little facelift. Not an overhaul because despite their years, they have been cared for and cleaned properly, it’s more of ‘look’ thing.
Also, some of the mattresses are due to be changed. The bed may daughter and I slept on was very comfortable; however my husband’s springs were well used. But great pillows! And be warned that they are double beds and not queens, which suited us fine, but may not suit all guests.

For the Location, it is in between Broadway and 22nd avenue, 2 main streets that I found had everything we needed on. Also it was just down the street from the zoo and a great park for my daughter. i felt safe in the area.

Thank you to all the staff for such a great stay.

Room Tip: Chose a room in the tower with a pool view. The grounds are beautiful with a great view on all the...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PamTMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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951 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Nm
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 15, 2013

We had come from another hotel at 11;30 at night very tired ,from a day of traveling and having to change hotels on different side of town.They were waiting for us and had a warm cookie waiting for us and a luggage cart .Check in was very quick and meet the rate we were paying at the other place. Got up to our room very large and beautiful view of the city .So far great ,pulled back the sheets and there was poop on the sheets ! Called down and it was questionable who was more upset us or them . A new key was brought up to us {no going down to the lobby } and new room which they helped us move to. Had a heat issuse in new room and was taken care of before i could get to the door .We were greated by the front desk everyday and breakfast was a step up from normal .Waiteress came around with coffee and juice .One moring there was nothing for me to eat and the waiteress had something made.Negitive ;breakfast is extra ,so there are 2 room rates .No free W.I.F. in room and no microwave .One can get these items ,put will pay extra ,so room rates can really go up .One can ask to have the fees drop ,which they did .Over all great hotel and very quite.

Room Tip: Ask for a room in the towers 9th floor looking over the pool - court yard.Very handicap friendley in...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank blinders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 15, 2013

Great hotel in a nice location. Great for its price. Staff are very helpful and welcoming. Food is good. Have a fun restaurant/bar to eat and watch games. They give you one of their famous cookies upon checkin for each guest.

Room Tip: poo, view is nice faces away from the road
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank wldwst5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 13, 2013

This recent trip to Doubletree by Hilton has just cemented in our minds that any Hilton managed property is well executed. The staff is excellent and totally on point with customer service. Beds are most comfortable (the most important part of any hotel room!) rooms are clean and large, amenities appreciated. Our stay reminded us how well the Hilton brand takes care of their properties and staff. We will continue to look at Hilton managed hotels for any business travel we undertake.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LalatimarketingDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 9, 2013

I have stayed twice in this hotel, once for work and once for a social trip. The front desk stuff is courteous and helpful, and the rooms are decently sized. I found the price for this hotel pretty good for a Doubletree, and the pool area is very nice. Be aware that the surrounding area can be a bit shady at night, and I would be careful when parking your car here late at night.
The gym is a typical hotel gym, but there is a nice four mile running path right outside the hotel across the street. It was a lovely discovery, and was referred to me by the front desk.

The only issue I had while staying here is that the room above us was extremely noisy. This can happen at any hotel, but was particularly frustrating on a Sunday evening. I called the front desk to report it and the noise stopped fairly soon after the call. I would recommend this hotel to a business traveler or social traveler as it's a good value for a hotel fairly close to the University of Arizona campus.

Room Tip: Try to get a room facing the mountains for a spectacular sunset
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank alliebgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 1, 2013

Room was comfortable and clean. Had a room with a patio that led to the pool, downside was the door opened directly to the parking lot. Wasn't a big deal, you just had occasional noise from passersby outside. Location was good across from Reid Park which has the zoo and U of A baseball stadium. Excellent nearby restaurants and not to far from downtown.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hokies23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 30, 2012

The Hotel needs renovation. Tower rooms are to be avoided due to noise levels, rather go for rooms in garden. On the positive side, staff are friendly and efficient. Hotel is well located and the bar has a nice vibe.

Room Tip: Avoid tower rooms as they are noise and have very little closet space.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lourens D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLemon445, Director of Sales at Doubletree by Hilton Tucson - Reid Park, responded to this review, January 2, 2013
Thank you for taking time to write a review about your recent stay. We are very sorry to hear your visit was negatively impacted by noise levels. Your feedback is important and will be used to improve our guest experience. We appreciate your feedback on the need for renovation as well as the positive comments about our staff. All of your feedback is used to created better experiences for our guests. We hope you’ll stay with us again and tell us what you think about our improvements. On behalf of our entire hotel, we wish you a happy new year.

Sue Lemon
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Property: Doubletree by Hilton Tucson - Reid Park
Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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