We stayed there twice during a 2 week period in FEB. First arrived and stayed in the Casitas. Smelled like tobacco. The Casitas had big rooms but had all the charm of a hospital waiting room. One of the managers moved us to the "Tower" which is a fancy way of saying the main building. There were 7 of us spread out into 3 rooms. But we couldn't seem to get everyone onto the same floor.
This DoubleTree seems to be of lesser quality than the Fess Parker in SBA or the one in Ontario. The sheets are poly-cotton and not ironed. So it kind of reminds me of a Travelodge or old Holiday INN .
On both stays I asked the guest relations manager why there were no Hilton Honors VIP items in my room. He told me that it was an oversight yet nothing ever was sent to the room. I guess that they don't get too many VIP Members.
The beds are reasonably comfortable if you can get over the sheets. The bathrooms are run down and the paint and walls are chipped and old. It looks like it was grunge and dirty even though the maids seemed to have cleaned it..
The carpeting in the corridors are old and most of the days I was there ,garbage bags were left in the halls and pieces of paper etc. seemed to be everywhere.
The second stay ,I arrived late to find the lights on, a cleaning spray bottle left on the night table and the bedspreads askew. When the front desk came to inspect we both questioned whether the sheets had been changed.Later when I actually got into the bed I discovered long dark hairs. Since mine are short and grey, I decided it would be best to ask them to change the sheets even though it was 200AM. UHG!!
Cactus Rose has great food if you like beef.
I would stay away from this DoubleTree until they do a renovation as well as upgrade the bed linens.
- Official Description (provided by the hotel):
- The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more less
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- Also Known As:
- Doubletree By Hilton Tucson - Reid Park Hotel Tucson
- Doubletree Hotel Tucson
- Doubletree Tucson
- Tucson Doubletree