Finding a coupon, we found and attempted to register at this motel. The young man at the desk that evening was clearly over his head in handling even the most simple technical tasks. First of all, he assigned us to a room that was already occupied. Next he assigned a room that had been broken into. The main door lock did not work, and the safety lock was broken off and completely unusable. During our check in process, two different parties returned to the desk because of room problems they were having. One of the rooms had not been cleaned even by 5:00 pm.
When we cancelled our room, I asked for a copy of the original bill and noted that he had clearly not used the discount coupon that we presented when we first attempted to register.
In defense of the desk clerk, the management has the most blame here, for not properly training nor supervising a person who was new to his job and clearly not capable of handling a large influx of customers. Our three attempts to get a room there took over fourth five minutes. Wifi did not work, although it was recently refurbished.
- Official Description (provided by the hotel):
- Red Roof Inn Tuscon South, AZ is a pet friendly, family friendly hotel. Just off I-10, this hotel is near Tucson International Airport (TUS) and the Amtrak station. Close to the University of Arizona, Davis-Monthan Air Force Base, Tucson Raceway Park, Pima Air Museum, Pima County Fairgrounds and Reid Park Zoo.When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV and an outdoor heated pool! Elevators are also available for your convenience. Experience our complimentary coffeehouse-style coffee and tea in the lobby. Enjoy our “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Red Roof Inn, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Red Roof Inn Tucson South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Red Roof Inn Tucson South Hotel Tucson
- Tucson Red Roof Inn