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“Bad Best Western”

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Best Western Royal Sun Inn & Suites
Ranked #17 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Chicago, Illinois
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Bad Best Western”
Reviewed April 2, 2005

We have stayed at Best Westerns in many parts of the country with good results. This was in a rather seedy area of Tucson, near the university. The room smelled musty and the carpet was torn. There was no stopper in the sink, and the makeup mirror did not work. We asked for additional pillows and were told they had none. The free breakfast offered choices of toast or sweet rolls, and our food was put in front of us without asking what we would like, with slow service as well. The night before we had stayed at the Loews Ventana Canyon Resort (beautiful) for a mere $70 more. This was a lower end motel that looked like it may have been nice when new. They did honor the internet price when I showed them the printout; however I would not stay at or recommend this hotel or that area of the city.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank LittleSis54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,141 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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A TripAdvisor Member
Reviewed March 18, 2005

The daily cleaning was satisfactory. The problem areas included closet door not hung. The sink did not have a stopper. The curtains were dirty and the air conditioner did not work very well. The filters looked like they needed to be changed. The pool furniture was dirty as well as the carpet in the exercise room.

  • Stayed March 2005
    • Value
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wa stste
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 7, 2005

Close to the University, Rooms were clean, desk staff indifferent, Nice pool. We have stayed there 3 times and not had problems, Beds are comfee.

Helpful?
2 Thank L0la157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 29, 2004

When I checked in at 6:30 PM, my room was not cleaned from the prior vistor. By 8,m it was clean and at 9:30 PM, a stranger opened my door with a key! The front desk callled and asked me why I was in that room!The hot tub was broken. As I checked out, I mentioned this along with the intruder story. The "owner", Eve, began yelling at me and telling me to get out of her hotel!Wanta stay somewhere where the equipment doesn't work, where you meet new people in the privacy of your own room and get yelled at? Stay here!

Helpful?
15 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 4, 2004

Working AND Staying at the Best Western was the worst experience I've EVER had. The staff were as rude as anyone I've EVER known. I DO NOT suggest going to this hotel. I ended up staying at the lodgeonthedesert.com. Best time I've had in a while!

-Me

Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Royal Sun Inn & Suites

Property: Best Western Royal Sun Inn & Suites
Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#8 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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