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“A great, convenient place to stay”

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Best Western Royal Sun Inn & Suites
Ranked #18 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 12, 2014

This is the Forth time I've stayed at this Best Western in Tucson, so you know I think it's great place to stay. It's convenient to downtown Tucson and the University and has easy access to I-10 while not being right on the highway. The only downside is the train noise at night, but I think that's true of just about anywhere you stay in Tucson. Fortunately, the BW provides earplugs in every room. The wifi was slow, as I've found in most hotels. The staff is outstanding! They provide a hot "off the menu" breakfast with 10 breakfasts to choose from. The exercise room leaves a lot to be desired, but is better than nothing.

  • Stayed: February 2014, traveled on business
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Thank Theworldwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 26, 2014

Hi,

Thank you for taking time in writing this wonderful review regarding your most recent stay. We very much appreciate the business you have given us over the years & for your loyalty to our hotel.

I am excited to inform you that we are in process of getting bids for new dual pane windows & we hope to have them installed within next 2-3 months. This will help avoid the noise disturbance to our guests.

Once again, thank you for the business; we truly appreciate it. We are looking forward to seeing you soon. . .

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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851 - 857 of 1,284 reviews

Reviewed February 5, 2014

We stayed here Dec. 31st due to the proximity to the university area and to downtown. We wanted to be able to have a good time on New Years Eve and walk home and not have to drive. We weren't really expecting much, just a place to crash after a night out on the town. We were pleasantly surprised with the large room, new renovations (I had stayed there back in 2004 and it needed a reno back then), and kind staff. The pool and jacuzzi were also nice. The offer a cooked breakfast included in the rate too which was nice. I would absolutely stay here again, it's a great value for the low price.

  • Stayed: December 2013, traveled as a couple
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Thank Lorimz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi,

We deeply appreciate your very positive review about your recent stay with us. We are thrilled to hear that you enjoyed our most recent upgrades such as new furniture, carpet, beds & bedding. It is most rewarding to hear such compliments. . .

It was a pleasure to have you as one of our guests after a long time. We hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

We are looking forward to welcoming you soon. . .

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Had a lovely stay here during a super long road trip last summer. The on-site restaurant was nice for breakfast each morning. The only complaint I have is that when I checked out I asked my receipt to be emailed to me and I confirmed my email address with the person at the desk. However, I did not receive the receipt. So, later on when I was trying to get reimbursed for this hotel expense from work, I had to call the hotel and get a new receipt emailed. They were able to take care of it then promptly! Excellent customer service!

Stayed: May 2013, traveled as a couple
Thank travelerexplorer85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi,

We deeply appreciate your very positive review about your recent stay with us. We are thrilled to hear that you enjoyed our most recent upgrades such as new furniture, carpet, beds & bedding. It is most rewarding to hear such compliments. . .

We are looking forward to welcoming you soon. . .

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

If it were not for the noise of the train at night, everything would have been wonderful! It is however a pity that the restaurant/bar are closed at lunch time: one would like to rest there between meetings when possible, enjoy the swimming pool while the sun is still shining, etc... Instead, I had to go down town to be sure to get lunch, take my car, which was VERY annoying!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Patrice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi Patrice,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014

I stayed at the Best Western Royal Sun Inn and Suites in October of 2013 while attending a triathlon event. The staff were very nice and received my bicycle and held it until I arrived then also watched it until the courier picked it up after I left. They have a nice quiet bar onsite which has karaoke one night a week, and a diner/restaurant with above average cuisine and a fun energetic staff. They provide guests with a free-breakfast coupon for the diner for each day of their stay. The room was cleaned meticulously every day by the housekeeping staff. The fitness center, pool, and hot-tub were well maintained. My only regret was the daily 3am freight-train horns about a mile away. I would definitely stay here again.

  • Stayed: October 2013, traveled solo
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1  Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi Robert,

We deeply appreciate your very positive review about your recent stay with us. We are thrilled to hear that you enjoyed our most recent upgrades such as new furniture, carpet, beds & bedding. It is most rewarding to hear such compliments. . .

Thank you for your compliments to our staff and I am also happy to hear that you enjoyed our Cooked-To-Order breakfast & dinner at the Royal Sun Restaurant. e have just renovated our restaurant & lounge & I am happy to hear that you had a great time.

We are looking forward to welcoming you soon. . .

Sincerely,

Neil Shah (GM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

We had some business on the Univ. of Arizona campus and stayed here in a suite. It was a nice room, older but clean and remodeled. There were three adults and we had two queen beds and the sofa bed. This room worked out great and the price was right when you consider the free breakfast and the drink coupons during happy hour. All of the staff were very helpful, this includes the bartenders at the “Royal lounge” we even had a little entertainment on Saturday night – Karaoke night, this was fun to watch.

The hotel was busy and the parking lot filled up at night, I did not look like they had very many vacant rooms, but it did not feel too crowded.

We would stay here again

  • Stayed: January 2014, traveled on business
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1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi John,

We deeply appreciate your very positive review about your recent stay with us. We are thrilled to hear that you enjoyed our most recent upgrades such as new furniture, carpet, beds & bedding. It is most rewarding to hear such compliments. . .

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

We are looking forward to welcoming you soon. . .

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

Really enjoyed out stop at this BW the room we had was very comfortable only time sleep was disturbed was when a train was passing through in the middle of the night, (do they really have to have the whistle blowing all the way through). enjoyed our 2 for 1 drinks in the bar and ate in the restuarant both nights very good food, the breakfast was the best complimentary breakfast we have ever had, all in all an excellant hotel.

  • Stayed: January 2014, traveled as a couple
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Thank robhiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this reviewResponded February 12, 2014

Hi,

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal.

Sincerely,

Neil Shah (GM)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Royal Sun Inn & Suites

Address: 1015 N Stone Ave, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#10 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#15 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price Range: $98 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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