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“Relaxing” 5 of 5 stars
Review of BEST WESTERN Royal Sun Inn & Suites

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BEST WESTERN Royal Sun Inn & Suites
Ranked #16 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Relaxing”
5 of 5 stars Reviewed December 26, 2012

We found this resort motel so convienent to everything we wanted to do. New to this area of Tucson , we have found a new place to stay. The staff were all helpful. We being late sleepers they left us alone till after breakfast. Ate twice at the restaurant, both times service and food were great.

Room Tip: Back of motel was quiet but near the great pool
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cavegirl54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 27, 2012
Relaxing Stay at best Western Royal Sun

Thank you for taking time in writing this review on TripAdvisor! We are happy to hear that you had an enjoyable stay with us.

We are thrilled to hear the you liked our convenient location near downtown, U of A and easy access to & from freeways i-10 & I-19. I will be sure to share your comments with our staff.

Thank you for taking time in writing this review & for the business you have given us. We look forward to seeing you soon. . .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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965 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
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  • Dutch first
  • English first
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English first
Sierra Vista
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 23, 2012

The front desk staff is eager to please, but for the price, I really have come to expect better accomodations. Unless we wanted heat, we had to leave the air system turned off. The restaraunt advertised 2 for 1 drinks from 5-8. When the bill came, we were told that's only for the first drink. We'd have gone elsewhere for Happy Hour! Not a great neighborhood. We walked to downtown Tucson. Lots of homeless folks there. Nothing or no one else. We advise you to stay at the Hampton or Sheraton near the airport, or any of the Hiltons, Residence Inns, or even the Holiday Inn Express by the Air Force Base. All are much better value (we have stayed at all of them).

Room Tip: First floor room -- sounds like elephants rented the room above us.
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SFCMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 26, 2012
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 13, 2012

My wife and I stayed here for two nights in early December. The rate was very good ($76 plus taxes = $91 a night). All of the staff we dealt with (and there were a lot of them) were very helpful and polite. This hotel has free wifi, free parking, a free breakfast (which is NOT a small continental one), and discount coupons. The hotel has an attached restaurant and bar, which we got 2-for-1 drink coupons to use there. The hotel also gave us discount coupons for local area attractions.

The hotel is located less than a mile from the I-10 freeway, so it's easy to get to. A lot of Tucson is far from a freeway. The rooms are clean, spacious, and are renovated. The shower is large and has a comfortable "rain" shower head.

The only downside of this place is that you can hear passing trains from a few blocks away. The staff must have realized this because each room has ear plugs in it for your sleeping comfort. Our Air Conditioner/ Heater was a bit noisy too. Not like an old A.C. unit in old motels, but still louder than the one in our home. We had it switched on all night, so it may have been the settings we put it on.

Overall, we highly recommend this place for a 3 star hotel. The great staff were the icing on the cake. We would definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobInSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 26, 2012
Excellent service and a reasonably priced place to stay at the Best Western PLUS Royal Sun

Thank you for your detailed positive review posted on TripAdvisor! We are happy to hear that you had an enjoyable stay with us.

We are thrilled to hear that you enjoyed our complimentary Cooked To Order Breakfast & 2-For-1 Drinks at the lounge. Our guests say that we offer one of the best breakfasts in Tucson. Thank you for your compliments about our spacious rooms along with our convenient location near downtown, U of A and easy access to & from freeways i-10 & I-19. I will be sure to share your comments with our staff.

Thank you for taking time in writing this review & for the business you have given us. We look forward to seeing you soon. . .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2012

The Staff at this hotel are very efficient, courteous , informative & helpful.
The staff at the restuarant was also very courteous and efficient.
The rooms are clean and stocked properly.
We would like to Thank the General Manager , NEIL SHAH and
his Fantastic Staff for this Pleasent Worry Free Stay !!!
We will stay at this hotel again !!!!

Very Happy Customers,
Mr. & Mrs. Herbert

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 26, 2012
No Hastle's & Worry Free Stay at the best Western PLUS Royal Sun

Thank you for your positive review posted on TripAdvisor! We are happy to hear that you had an enjoyable stay with us.

Our goal is to offer clean & comfortable rooms along with superior guest service to all our guest, every time! I will be sure to share your comments with our staff.

Thank you for recommending us! We look forward to welcoming you back on your future travels to Tucson!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, Whidbey Island, Washington, United States
1 review
5 of 5 stars Reviewed December 11, 2012

Having never stayed in Tucson before-We found all the staff to be courteous and attentive. Should the opportunity arise, I would DEFINITELY stay here again! Thank you, Julio, Sabrina and Dan and all the staff/managment. Breakfast was also very good and we received great service in the dining room. Thank you!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank destill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 26, 2012
"Courteous and thoughtful staff" at the Best Western Plus Royal Sun

Thank you for taking time in writing a review on TripAdvisor! We are happy to hear that you had an enjoyable stay with us.

Our staff will be recognized for great service & care they offer to all the guests. I am also very pleased to hear that you enjoyed the complimentary cooked to order breakfast at the restaurant.

We truly appreciate the business you have given us & we hope to see you again in future. . .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
3 reviews
3 of 5 stars Reviewed December 8, 2012

A nice place for couples period. I have stayed here a few times, it is a great place to go if you want a break from the stresses of life.The right place to get a bottle of wine, some delivery, or room service, throw off the clothes and soak in the hot tub, and whatever that leads to ;). It is a fairly average hotel, with not too many rooms, so don't expect too much, but in my opinion it is worth it. The rooms are clean, but since it is a jacuzzi tub, make sure to bring your own bleach or cleaning supplies and run it through the tub first. The customer service has never been anything to be too excited about, and you will have to take a little drive to reach food or conveniences, the view isn't that great either. Really this place is good for those kind of trips were you just lock yourself away with a sweetheart, sit in the bath for three days straight until you are as wrinkled as a prune, eat to your hearts content, and do those couple kind of activities. There is a restaurant with complimentary breakfast, but I have never gotten up early enough when staying here to get it. I also recall bringing the dog, but that was in 2010, so i do not know what has changed since then.

Room Tip: Spa room! We like the rooms on the Top West side.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Adrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, December 14, 2012
Thank you for your detailed positive review posted on TripAdvisor! We are happy to hear that you had an enjoyable stay with us.

Our goal is to offer clean & comfortable rooms along with superior guest service to all our guest, every time! I will be sure to share your comments with our staff.

Thank you for recommending us! We look forward to welcoming you back on your future travels to Tucson!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Royal Sun Inn & Suites

Property: BEST WESTERN Royal Sun Inn & Suites
Address: 1015 N Stone Ave, Tucson, AZ 85705-7748
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Tucson
#15 Business Hotel in Tucson
#18 Romantic Hotel in Tucson
#18 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Royal Sun Inn & Suites 3*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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