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“good average motel, very limited TV selections”

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Best Western Royal Sun Inn & Suites
Ranked #16 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 28, 2007

Great location, good room, desk staff okay, but not especially polite. depending on who was on duty. Main problem: very limited Tv selections. No PBS, no Comedy, no CNBC, although two of these were listed on plastic card as available stations.

Stayed: December 2007
Thank josiah78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwroyalsun, Guest Services Manager, Javier Cruz at Best Western Royal Sun Inn & Suites, responded to this reviewResponded October 20, 2008

Thank you for your taking the time to write a review about your stay at the Best Western Royal Sun Inn & Suites. Since your last visit (December 2007) to our hotel many changes have been made. Our staff members include a group of knowledgeable and caring representatives who are standing by to help anyone of our guests, whether it is directions or restaurant recommendations. Our staff offers superior customer service, handling each of our guests with care. We now offer many different cable television channels including Nickelodeon, CNN, and Starz, HBO plus, HBO west, MTV, ESPN 1 & 2, History channel, A & E and many more. Am sure you’ll find something entertaining from our wide-ranged TV selection. We also have a DVD player in all our guests’ rooms for further entertainment.

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Reviews (1,202)
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1,136 - 1,142 of 1,202 reviews

Reviewed July 8, 2007

this was a great hotel. Stayed there for 2 nights last week while visiting a friend who lived in the downtown area. This hotel had great personnel. It also came with a complimentary breakfast (hot) -- and though the breakfast was not the best, it was nice to have as an option. The room we booked had 2 double queen beds, and they were comfortable, and the room was clean, and well appointed to.

The internet was complimentary, and it was fast, I had no problems with it.

I am used to usually 4 star hotels, and I was totally satisfied with this hotel for what we paid. $80/ night was totally worth it, and I would stay here again if I needed to stay in the downtown area.

Convenient, clean, location, and great people made this hotel very pleasant.

  • Stayed: July 2007, traveled with friends
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1  Thank xichic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwroyalsun, Guest Services Manager, Javier Cruz at Best Western Royal Sun Inn & Suites, responded to this reviewResponded October 20, 2008

Thank you for your review of your hotel. Even though this response is delayed I felt the need to write a response and thank you for your comments regarding our hotel. It is because of comments like yours we are able to improve and get to where we are today. This hotel has undergone quiet a transformation since you last stayed here. Our free cook to order breakfast is better then ever with it wide selection and fast service. Visit us again and we will make your stay a memorable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2007

This is a hotel to pass when staying in the Tuscon area. Some of the issues include dirty room and bath. The internet is very slow and the continental breakfast was so cold that I left it on the table. Check your credit card bill and watch for extra charges after your departure.

Stayed: March 2007
5  Thank snickers101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2006

Booked one night here. The room was clean and larger than I expected. Nice desk, chair and ottoman. Bed was okay. The front desk staff was very friendly. Overall not a bad place for an overnighter. I am sure there are better hotels but for what it is, its very nice. Nothing special but definately not a dump.

  • Stayed: November 2006, traveled on business
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3  Thank PHXTrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2006

Carpet in room was absolutely NASTY. Kids had black knees from one minute on the carpet. Room was dirty, nearly all exercise equipment didn't work, and advertised wireless Internet service was nonfunctional. Asked for another room and Operations Mgr. was very accommodating. Given free upgrade to executive suite, which was much better. Discussed the other issues with the Ops Mgr. at checkout time and am confident that he will continue to make the necessary changes to facilitate improvement to the property. He is very professional and seems very determined to improve the experience.

Stayed: October 2006
2  Thank brianhayes66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2006

Rooms were large and clean. Good workspace, but internet access was spotty at times. Staff friendly and helpful. Breakfast is in resturant and not buffet. Would not want to live in neighborhood, but close to anywhere you want to go with car. Excellent value for low price.

7  Thank footloose42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2006

Very convenient and clean hotel and centrally located. They actually serve cook to order breakfast in the orning at the restaurant. They even have DVD player in room and my wife loved the vanity- make-up mirror. Kids enjoyed the pool and I enjoyed sitting out side by the pond surfing the web, since they offer free wireless high speed internet.

  • Stayed: March 2006
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7  Thank nilang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#11 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price Range: $85 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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