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“Very nice hotel. A little pricey, but overall good value.” 4 of 5 bubbles
Review of Embassy Suites by Hilton Tucson Paloma Village

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Embassy Suites by Hilton Tucson Paloma Village
Ranked #7 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Lake Arrowhead, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel. A little pricey, but overall good value.”
4 of 5 bubbles Reviewed February 8, 2013

Seemed like $400 for 2 nights was a bit high. The staff was wonderful. The rooms are awkward - like a puzzle. You have to close one door, to get into another to get into the closet in the bathroom - the same goes if you want a full length mirror. Breakfast was perfect each morning. Everything was clean & fresh. Staff made sure we had our crib in our room after check in which was nice. The $25 credit at shopping areas was bogus - they just give you a pamphlet with discounts and you have to spend $100 to get the $25.

Room Tip: Pray you don't get a bad neighbor & be a good neighbor! Bottom rear floor did not have level...
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  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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998 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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  • English first
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  • Any
English first
Sacramento, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

The Embassy Suites chain has been very reliable and this hotel is no exception. It was clean, comfortable, safe and quiet. The complimentary breakfast featured standard buffet items and of course, the cook-to-order station was great. The juice station will do better if there was actual juices offered; these looked and tasted like powdered, juice drinks. The fresh fruits did not include banana which I prefer.
We attended the evening reception only once during our stay. There was quite a variety of snacks available, and I noted kid-friendly items as well. My favorite feature was the dispenser of sangria...WINNER!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Life_at_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

This is a great property in a great area of Tucson. Everything is first rate from the staff to the cleanliness of the property to the quality of the breakfast. We will definitely stay here in the future.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed February 2, 2013

This our third or fourth visit. Close to shopping and restaurants, not to mention good location to head to different hikes in the area. The front desk staff were very friendly and helpful throughout our four night stay. The outdoor whirlpool with a glimpse of the mountains is always nice after a day of hiking. The two hour complimentary happy hour is always nice. Derrick, the bartender really goes out of his way to make you feel welcome and does a great job of balancing the large amount of people requesting drinks. Only reason I can't vote it five stars is I wish the beds were more comfortable, not that they are bad by no means just not excellent.

Room Tip: Upgrade to pool view for less noise if you are sensitive to that
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank junkrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

My wife and I recently stayed at the Embassy Suites-Paloma Village on an overnight trip to visit our "junior Wildcat" at the University of Arizona. This was my first time at an Embassy Suites, and as usual with a Hilton property, was not disappointed. The location, in the Catalina Mountain foothills, presents a nice view of both the mountains and of the Tucson valley.

We had a small suite with one bedroom and king sized bed. The room was extremely clean and well appointed, with wet bar and microwave, and a small balcony. Televisions are placed in both the sitting room and bedroom, and there's plenty of storage space for one's belongings (which we didn't really need as this was an overnight).

Though the weather was too cold for swimming, my wife thoroughly enjoyed the hot tub.

My most favorable impression was that of the hotel's happy hour and complimentary breakfast. Beer and wine are offered free at the bar from 5:00-7:00, with a full breakfast offered in the morning. This was a cut above the usual breakfast one finds at many hotels; a cook-to order omelette bar is offered as well as the usual breakfast staples such as bacon, eggs, and sausage. My omelette was done perfectly, and the coffee was excellent.

One small complaint about the hotel is the lack of free Wi-Fi. This is offered only to Hilton Honors Gold and Diamond members, with all other guests paying a surcharge. Surely, in a time when Wi-Fi is expanding to most accommodations, this should be a free amenity. Complicating the issue is the fact that much of the hotel is below ground level--the building is built into the side of the Foothills, with many of the rooms below the "ground". This results in poor cell phone service as well, particularly when using the phone as a mobile "hot spot". A minor inconvenience, but Hilton should reexamine its policy on Wi-Fi availability.

All in all, a nice stay. We'll be back on a future trip!

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WildcatMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Tucson Paloma Village, responded to this review, January 30, 2013
Dear Marc M,
Thank you very much for all of the great comments regarding your stay at our hotel. I am happy to report back that we now offer free Wi-Fi to all our guests. Please come back and visit soon!
Best regards,
Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Fantastic breakfast and happy hour, amazing view, wonderful staff! Everyone we encountered was helpful with a smile. Some of the staff went truly out of their way to help us. We stayed with a group of teenage girls and their parents, and had a great time.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AZKimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

This is a great hotel, quality service and extremely picturesque! Stayed for 4 days and loved every minute of it. Friendly and attentive staff. If you choose to leave the hotel there is close shopping for all your needs right outside the front door.

Room Tip: I would ask for a room poolside facing mountains - simply beautiful to wake up to!
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  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tlbryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Tucson Paloma Village

Property: Embassy Suites by Hilton Tucson Paloma Village
Address: 3110 E Skyline Dr, Tucson, AZ 85718-2113
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tucson
#3 Family Hotel in Tucson
#6 Green Hotel in Tucson
#8 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Tucson Paloma Village 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
The new Embassy Suites Tucson's Paloma Village is nestled in the breathtaking foothills of the Catalina Mountains overlooking Tucson. Our upscale hotel features 119 suites. All are equipped with two 32-inch flat screen televisions, work desk, microwave, refrigerator and coffee maker. We offer complimentary breakfast and a nightly reception. We have a heated-pool, hot tub, state-of-the-art fitness and business center. Walk to a great variety of dining, spa facilities, art galleries and trendy shopping. ... more   less 
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Also Known As:
Embassy Suites Tucson Paloma Village Hotel Tucson
Tucson Embassy Suites

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