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“Great hotel for a Tucson visit!”

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Embassy Suites by Hilton Tucson Paloma Village
Ranked #6 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Tempe, Arizona
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel for a Tucson visit!”
Reviewed January 28, 2013

My wife and I recently stayed at the Embassy Suites-Paloma Village on an overnight trip to visit our "junior Wildcat" at the University of Arizona. This was my first time at an Embassy Suites, and as usual with a Hilton property, was not disappointed. The location, in the Catalina Mountain foothills, presents a nice view of both the mountains and of the Tucson valley.

We had a small suite with one bedroom and king sized bed. The room was extremely clean and well appointed, with wet bar and microwave, and a small balcony. Televisions are placed in both the sitting room and bedroom, and there's plenty of storage space for one's belongings (which we didn't really need as this was an overnight).

Though the weather was too cold for swimming, my wife thoroughly enjoyed the hot tub.

My most favorable impression was that of the hotel's happy hour and complimentary breakfast. Beer and wine are offered free at the bar from 5:00-7:00, with a full breakfast offered in the morning. This was a cut above the usual breakfast one finds at many hotels; a cook-to order omelette bar is offered as well as the usual breakfast staples such as bacon, eggs, and sausage. My omelette was done perfectly, and the coffee was excellent.

One small complaint about the hotel is the lack of free Wi-Fi. This is offered only to Hilton Honors Gold and Diamond members, with all other guests paying a surcharge. Surely, in a time when Wi-Fi is expanding to most accommodations, this should be a free amenity. Complicating the issue is the fact that much of the hotel is below ground level--the building is built into the side of the Foothills, with many of the rooms below the "ground". This results in poor cell phone service as well, particularly when using the phone as a mobile "hot spot". A minor inconvenience, but Hilton should reexamine its policy on Wi-Fi availability.

All in all, a nice stay. We'll be back on a future trip!

  • Stayed January 2013, traveled with family
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Helpful?
Thank WildcatMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzelkin, General Manager at Embassy Suites by Hilton Tucson Paloma Village, responded to this review, January 30, 2013
Dear Marc M,
Thank you very much for all of the great comments regarding your stay at our hotel. I am happy to report back that we now offer free Wi-Fi to all our guests. Please come back and visit soon!
Best regards,
Jeff Zelkin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,108 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
Mesa, Arizona
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2013

Fantastic breakfast and happy hour, amazing view, wonderful staff! Everyone we encountered was helpful with a smile. Some of the staff went truly out of their way to help us. We stayed with a group of teenage girls and their parents, and had a great time.

  • Stayed January 2013, traveled with friends
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    • Location
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    • Cleanliness
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Helpful?
Thank AZKimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 24, 2013

This is a great hotel, quality service and extremely picturesque! Stayed for 4 days and loved every minute of it. Friendly and attentive staff. If you choose to leave the hotel there is close shopping for all your needs right outside the front door.

Room Tip: I would ask for a room poolside facing mountains - simply beautiful to wake up to!
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  • Stayed January 2013, traveled on business
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Helpful?
Thank tlbryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
158 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 23, 2013

Relative new hotel when ever we have too many people at our house we go or send our guests. Great rooms, beds, good outdoor pool, great breakfast and managers reception in the evening. Great shopping close and great restaurants are nearby. Good view of the Catalina mountains. Every room is a suite. It is a Hilton property so you get Hilton points. Every room I believe has a patio.

  • Stayed January 2013, traveled with family
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    • Location
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Helpful?
Thank Smokedogaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 23, 2013

You simply cannot beat the Embassy Suites for a Short Overnight stay anywhere. The Tucson Paloma Village is exceptional. Clean Comfortable and friendly every time we have been there. A great Made to Order Hot breakfast in the Morning, and a relaxing Managers Reception and happy hour in the evening. Great place for people with families or business. Great pool, Jacuzzi and stunning views of the Catalina Mountains. Close to Great Restaurants and amenities.

Room Tip: ASk for a third floor room.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Sasquatchonsugarlaof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, AZ
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 22, 2013

Close to shopping, dining and hiking choices. The Catalina Mountains and Sabino Canyon park are a short drive away. Free cooked to order breakfast and evening reception with drinks and snacks. Now has free wi-fi in rooms as well as the public areas. Very clean rooms, with friendly staff. Mountain views from most of the rooms.

  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Arlene G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
186 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 22, 2013

Checked in for 6 nights - buisness. Superb service from the front desk, room service, breakfast staff etal, room maids and happy hour. Great mountain views and walk to eateries, mall, AJ SUPER market and CVS/Star Bucks. About a 30 min ride to airport. If you need to be in Tucson and you don't stay here you are missing a true gem! The rooms and beds are so comfortable. Free wi fi and new flat screen TVs. Lots of golf around too! The overnight security chief was so friendly, professional and made sure all was just right - bravo!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TheCmdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Tucson Paloma Village

Property: Embassy Suites by Hilton Tucson Paloma Village
Address: 3110 E Skyline Dr, Tucson, AZ 85718-2113
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tucson
#3 Family Hotel in Tucson
#7 Green Hotel in Tucson
#8 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Tucson Paloma Village 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
The new Embassy Suites Tucson's Paloma Village is nestled in the breathtaking foothills of the Catalina Mountains overlooking Tucson. Our upscale hotel features 119 suites. All are equipped with two 32-inch flat screen televisions, work desk, microwave, refrigerator and coffee maker. We offer complimentary breakfast and a nightly reception. We have a heated-pool, hot tub, state-of-the-art fitness and business center. Walk to a great variety of dining, spa facilities, art galleries and trendy shopping. ... more   less 
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Also Known As:
Embassy Suites Tucson Paloma Village Hotel Tucson
Tucson Embassy Suites

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