I looked up the "Best Restaurants in Tucson" in Zagat's, in anticipation of my visit to Tucson. I wanted to take my hosts to Sunday Brunch, and this was supposedly "the best" Tucson had to offer. I made my reservation several weeks early, and specified that I wanted a table in a shaded part of the terrace. I was told that could be arranged.
The morning of our reservation, I called just to make sure everything was set as it should be, and was told that the entire terrace was out of bounds because they were holding a wedding reception on it!! I was furious, as I am sure they would have know this three weeks before I made my reservation, and if it was a last minute thing, they should have called me (they had my phone number)!
When I mentioned this to my host, I was told it was just as well, because they had been there a few times and nobody seemed to know what they were doing and it took forever to be served. Needless to say, I canceled the reservation.