The day before our well planned 4 day weekend in Tucson my wife got sick requiring me to take her to the emergency room. The doctor said no flying for her (inner ear infection). When we got home I started calling and canceling our reservations for the weekend, and everyone was very understanding except this BEST WESTERN HOTEL!! I missed the 24hr cancellation period by 2 hrs, I only gave them a 22hr notice instead of 24.
I tried to explain I had just got home from the emergency room and was calling as soon as I could. It made no difference I had to pay for the first night. I would think the BEST WESTERN HOTEL name would be better managed and more caring about people and not taking advantage of their misfortunes.
My wife and I will reschdule our trip but you can bet your bottom dollar BEST WESTERN will not see anymore of our business.
- Free Wifi
- Free Parking