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“Decent Hotel”

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Comfort Inn & Suites
Ranked #77 of 130 Hotels in Tucson
Las Cruces, New Mexico
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Decent Hotel”
Reviewed August 4, 2013

Stay one night while traveling home. From desk got us checked in quickly and was friendly. Room was decent sized. Bed was comfy but a bit creeky sounding. A/C worked well. Breakfast was sightly above basic with a few hot items. Did not get the chance to use the pool but it looked nice. Would stay again if needed a place right off the freeway to stay.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Hondo1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
El Paso, Texas
Level Contributor
4 reviews
3 hotel reviews
Reviewed July 10, 2013

The hotel was clean and had a good breakfast. The kitchen and maintenance staff were friendly and helpful. Unfortunately, the General Manager Mrs. Barrow also managed the front desk and was rude and appeared to be bothered when asked questions at check-in. She dismissed our requests and was argumentative. Her attitude was not welcoming and detracted from our overall stay.

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Max60768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey S, Guest Relations Manager at Comfort Inn & Suites, responded to this review, July 14, 2013
Comfort Inn and Suites would like to thank you for the kind remarks about our hotel and staff. I sincerely apologize that we did NOT meet all your expectations. We do strive for excellence and superior customer service at our Tucson/Marana Comfort Inn & Suites. I personally extend an invitation for you to come back and stay with us in the very near future. I assure you that Mrs. Barrow and I will meet all your expectations. Thank you for taking the time to give us valuable feedback so we can continue to make every stay at Comfort Inn & Suites a pleasurable one for our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesquite, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

Traveling from Dallas to California I wanted to stay at a really nice hotel and not spend a arm and leg. This hotel is really nice and the price was just right! The staff was pleasant and very helpful. The décor was really nice compared to other Comfort Inn hotels. The beds were soft and very comfy. If we travel back to Cali I would stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Isaac H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
183 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed June 15, 2013

This hotel is very adequate for the price. Reception was helpful and the included breakfast was a good start to the day
The only downside was we had to keep our curtains shut cos the only window in the room was on the landing...but not a problem as we where out all day

Stayed June 2013, traveled on business
Helpful?
Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 29, 2013

I have stayed at this location several times since Comfort Inn took over and updated a former Best Western. It is across the street from a Cracker Barrel and Texas Roadhouse and within walking distance to several other good nearby restaurants. It's only a 15-minute walk to a large Wal-Mart
This time I was traveling with a three-piece band which had their equipment in a small trailer attached to my pickup. Since we were worried about lhe safety of the equipment being so close to a major Interstate, manager Sagui Barrow placed us in a room with a direct view of the truck and trailer and even allowed us to park under the covered entranceway in full view of the 24-hour desk. The morning breakfast served nearly anything you ever wanted, and the motel was very clean and staff was extremely helpful both nights we stayed there. I make many trips to Tucson each year and always stay at this Comfort Inn. I have never been disappointed.

Room Tip: Check out the room which was assigned to you. If you do not like it, the desk clerk will do his/her...
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  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
6 reviews
3 hotel reviews
Reviewed May 7, 2013

Stayed at this place total of 5 months due to business. Entire Hotel staffs are very kind and friendly. Clean hotel with free descent breakfast served. Location was great. Most of the restaurants were near by and walking distance. Recommend to get the room window facing the parking lot. Room window not facing the Interstate 10. It's not the car noise, but freight train goes by often. But, definitely recommend this place. Thank you very much for making my stay pleasant, Sagui (Mgr of the hotel).

Room Tip: Rooms with window facing the parking lot.
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  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank GPChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckinghamshire, England
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2013

my family stayed 2 nights in a king suite. The sofa bed wasnt that nice for 2 to share so we made a small bed up on the bedroom floor for my young son. This worked well because we could put him to bed and relax in the living area. The outdoor pool was used by my elder daughter and she loved it. The breakfast room was large and a good selection. Water, apples and cookies available all day. Next to the freeway and railway but limited noise. Visited the Pima Air and Space museum and Toomstone easily as day trips. Very close to the airport.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank Greengemlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Comfort Inn & Suites
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#72 of 130 in Tucson
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 8425 N Cracker Barrel Rd, Tucson, AZ 85743-8582
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 130 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 
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Also Known As:
Marana Best Western
Best Western Marana

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