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“Great hotel near lots of shopping & restaurants” 5 of 5 stars
Review of TownePlace Suites Tucson Williams Centre

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TownePlace Suites Tucson Williams Centre
Ranked #35 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Wisconsin
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel near lots of shopping & restaurants”
5 of 5 stars Reviewed June 13, 2014 via mobile

My mother-in-law, my husband and I stayed at this hotel. We were here to celebrate our nephew's graduation. Very clean, well kept hotel, rooms and grounds. All of the staff were very friendly, welcoming and helpful! The beds were very comfortable. The location is great--semi-secluded but near lots of restaurants, outlet stores and one or two malls. This was my first time staying at a TownePlace Suites hotel. I am very pleased with the experience my family and I had. The Marriott hotel chain rarely ever disappoints me :)!

Stayed May 2014
Helpful?
Thank snickers3924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    118
    50
    6
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    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Eureka, IL
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 3, 2014

Styed here for 10 days while touring the Tucson and Southern Arizona area. All the staff was great and friendly. Always a smile and hello when you saw them. Property was clean and kept up, room was excellent, bed was soft. Really enjoyed our stay. We will stay here next time we are in Tucson! Near to a ton of restaurants and within 30 minutes of a bunch of attractions

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rjmcintosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
682 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Quiet. Excellent mattress. Nice room. HVAC didn't hold temperature well, and we left a note for maintenence. This was our first time staying at a TownePlace and our experience was so positive that we have been looking for them as we continue our trip.

Stayed May 2014, traveled as a couple
Helpful?
Thank TJandTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winters, California
Level Contributor
138 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

We recently stayed here for one night. Great clean newer hotel. Staff super friendly. The breakfast far surpasses all other hotel free breakfasts. Nice variety. Good food. Comfortable rooms. It's a little off the beaten path. But we got delivery pizza from Serial grill, pizza and subs. They should hook up with the hotel and offer deals. Perfect evening with a great room and pizza. Stay here you won't be disappointed.

Stayed May 2014
Helpful?
1 Thank T-NorthernCali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 20, 2014

We were in town for the U of A graduation. The hotel was nice, the room was comfortable, and the staff was outstanding. Whatever Enrique is paid, he deserves more. He helped in the dining area, and he found some food for me on the days I slept past breakfast. There was another woman in the dining room who was also raving about him. The staff is what makes or breaks a hotel, and Enrique made it.
I had trouble with the toilet one night, but I left a review and I'm sure they are fixing it.
If I could change one thing about the hotel, it would be the door. There is no way to leave the room without that door making noise, and we haven't had that problem in other hotels. The noise from the door wakes up whoever is sleeping.
The women who cleaned the room every day did an excellent job, and they were very friendly when we passed them in the hall. They didn't complain about cleaning the room later in the day when we left the room late.
We asked for a very late checkout, and we got it at no extra charge. If we go back to Tucson, we'll stay there again, especially if they can figure out how to make the door close quietly.
Fellow travelers, don't forget to tip the maids and other hotel staff.

Room Tip: The first floor was surprisingly quiet.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank EvaDickstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Az
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 7, 2014

This is the second time I've stayed at the property and both visits were nice. The front desk staff is always friendly and professional. The lobby was clean and the breakfast was fine. The pre-made omelets are sometimes hit or miss, this time they were good. We didn't get to spend much time at the hotel, but the beds were comfy, the rooms are very modern and the property is clean and tidy. My only complaint is with the window A/C units. I never have understood how these properties still make decisions to use these types of units. Although it's controlled by a wall-mounted thermostat, inevitably, the room is always lopsided with the temperature. And at night, if you are the one sleeping on that side of the bed, one side of your body or face are always frozen! I know it's a 1st world country problem, but I'd wish they'd have central cooling. This is a good side of town for restaurants and shopping.

Room Tip: The property is tucked away in the Williams Centre area, it is a little tricky, but don't panic...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2014

Stayed here 6 days during the Tucson GemFair this year because it was one of the hotels on the shuttle route. Without a car though, I would say this place is quite a walk (about 15min) from the main boulevard/main road where the restaurants such as the raved Pita Jungle and Monkey Burger, and amenities (Target, FedEx) etc were. And I had arrived alone on a rainy night in early February to make the journey out for dinner by myself so that walk seemed especially long with the hunger pangs and cold. I’d pick its sister hotel Courtyard or Embassy Suites as both of these were much closer to the main road/amenities.

Overall, Towneplace Suites itself was a good experience, keeping in mind that this range of Marriott is more of a laidback, DIY type of place. I had a very clean, comfortable and large room that was properly and fully refreshed everyday and I loved the Peter Thomas Roth range of toiletries. The king-sized bed and pillows were so much comfort after a hard day of walking the Fair. The room had ample space to work in with a big desk, sofa and coffeetable. The kitchenette was nice to have except I couldn’t find nor figure out why they didn’t have a kettle to boil water in? I had a room on the top 4th floor so I had to trot down to the first floor where they had a station that sometimes ran out of hot water by night time.

I found the staff also to be surprisingly young and generally upbeat and happy to assist where they could. When I called after checking out to request a new check-in again due to a most last-minute UA flight cancellation, the staff was quick to help and even got me the exact same rooms except in the end, we decided to go off to Phoenix to catch another flight instead. Staff also helped me with my mail in the US after I had left and that was very kind and much appreciated.

The free breakfast was a good touch and they had some quick to-go options for those hurrying to get on the shuttle but I did find the variety lacking and limited especially after 6 days.
Sadly couldn't make it back for the raved manager's reception during the evenings. I did, however, order from their nearest pub one night for a late dinner (11pm!) and I cannot recall the name of the place (the menu is in the room) but the delivery was within 20mins as promised and was satisfyingly delicious.

Wifi connection was perfect inside the hotel - no complaints there despite the multiple devices my colleague and I had.

This hotel was a way from the main road and some days, we had engagements outside the Fair shuttle route but the hotel hooked us up with the best, most professional taxt service in Tucson. Cannot rave enough about this wonderful man named Vel who ran his premium quality taxi service in tip-top timely manner. We did stray a couple of times only to stick exclusively with Vel for our last few days because his car (a Merc S-Class!) was comfortable, timely and he was very familiar with Tucson in general. When we were later stranded and needed a car to Phoenix, he also willingly helped and drove us to Phoenix at the last minute at a very decent rate. Please have the hotel call him for you should you need a car. Was so impressed with his level of professionalism and the pride he took in ensuring his car, service and timeliness were all tip-top.

Overall, great hospitality and hotel in Tucson but I may consider staying closer to the main road or to the fair, next time I visit.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Daphneghs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Tucson Williams Centre

Property: TownePlace Suites Tucson Williams Centre
Address: 384 S Williams Blvd, Tucson, AZ 85711-4476
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 130 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Tucson Williams Centre 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Stay comfortable and connected at TownePlace Suites Tucson Williams Centre. The perfect choice for traveling business professionals, we offer studio suites that boast home-office amenities, complimentary Wi-Fi and fully equipped kitchens with sleek appliances. Our hotel's convenient location on Tucson's east side is near Tucson Medical Center and Tucson Convention Center, as well as premier businesses including Sunquest, American Board of Radiology and Texas Instruments. Shopping, dining and entertainment are also just minutes away at Park Place. Back at the hotel, start each day off right at our free, fresh and hot breakfast buffet, and enjoy the convenience to many restaurants within walking distance of our accommodations. During downtime, get in a workout at our on-site fitness center, unwind in the outdoor pool or relax on the patio around the BBQ pit after a long day of work. Whatever brings you to Tucson, AZ, book a peaceful retreat at TownePlace Suites Tucson Williams Centre today. ... more   less 
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