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Varsity Clubs Of America - Tucson
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All reviewsliving roomdiamond ownerstwo burner stovetimeshare hoteltime share ownersdiamond resort membersdining table with chairsjacuzzi bathmakeup arearoom choicewashers and dryersown mealsmini kitchenstay there againspeedway blvdhotel is centrally locateddvd player
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Reviewed July 3, 2014

We own at Diamond Resorts, and are Gold members which is supposed to entitle us to certain benefits, however we have yet been able to utilize these benefits. Example: We booked for this June 28-July 2 2014 stay at Varsity and specifically asked fpr a particular room and were told we had that room locked in. Upon check in we were told the room had been given to someone else the night before!! I checked and there were 16 other rooms available online through Diamond booking. I had asked for the specific room because it had a larger living room and I wanted to have all my kids and grandchildren in for a meal. At 106 degrees it is too hot to do this out by the pool, especially with an 18 month old child. The room we were given had a very small living room so I was unable to do the meal with my family. There just was not enough room. When I complained to Corporate, I was told that Varsity had told THEM "We tried every way possible to put them in a room of the same size as what they were promised". That is a LIE!! They did not. In addition, the range top had been left askew by house keeping and had to be reconnected by maintenance before I could cook. They only have two outdoor grills and they both were being used. Our "view" consisted of a palm tree trunk.....We have a sampler to consider upgrading to Silver. We will not be doing so since we cannot utilize the benefits as Gold members. At the high price of the "points" not to mention the maintenance fees, it would be ludicrous for us to do so. We also always get the upgraded amenities as Gold members and have at this resport, but had to ask for them this stay. I also noticed at this stay that the halls did not look as though they had been vacuumed in a while. The band aid on the ceiling fan is a nice touch don't you think? Overall, I would not recommend Diamond Resorts as a time share and if you want a specific room at Varsity, forget it. We have stayed at some very nice resorts through Diamond, Varsity Club is not one of them.

  • Stayed: June 2014, traveled as a couple
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2  Thank TomKat2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2014

We stayed here for one night on our trip from Texas to California with our two small children. We wanted a place with a pool so the kids could swim after a long day in the car. It worked out perfectly. The pool was very nice and clean. The room was a king suite; a king bed in a bedroom and a sofa sleeper in the living room. Just enough space for the four of us. The kitchen had everything we needed and space to sit and have a meal. Staff was all very nice. The hotel was clean, but the rooms could use a little updating. It worked perfectly for us and our kids though. I got a great rate from Livingsocial.com More than worth every penny.

  • Stayed: June 2014, traveled with family
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Thank reyeskr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at Varsity Clubs Of America - Tucson, responded to this reviewResponded June 27, 2014

Thank you for sharing your review of your recent stay at the Varsity Clubs of America. We are really pleased that you chose to stay here, and that the resort had everything you needed for a comfortable stopover. We have an ongoing program of refurbishment and improvement here, and we feel sure that if you choose to come back for another visit in the future, you’ll appreciate the changes we’re making!

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Reviewed June 7, 2014

From check in to check out...a delightful surprise!
The front desk staff was friendly and accommodating. The room was the biggest surprise though. The separate bedroom was spacious as was the separate living room and kitchen. Kitchen fully equipped and squeaky clean as was the bathroom which had a jet Jacuzzi tub. The bedroom air conditioning unit sounded like a jet plane taking off and maintenance was in our room changing out the unit within minutes. I can easily see being able to stay in this unit for a very extended length of time.

Stayed: June 2014, traveled as a couple
2  Thank gonealot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Enjoyed my stay. Staff very friendly, lobby quiet and coffee/tea available at all hours. Room very comfortable, extraordinarily clean and quiet. Furnished with everything needed for the stay - all the kitchen necessities and plenty of extra bath/pool towels, etc. Very nice extras for a family - large swimming pool, ping pong table, foosball and fitness center. Fast food and drug store are across the street, a few restaurants within walking distance. Hotel is located in a business district but it's an easy drive to the university, shopping, restaurants and tourist attractions. I'd definitely stay here again.

  • Stayed: May 2014, traveled on business
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1  Thank DesertSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Varsity Clubs Of America - Tucson, responded to this reviewResponded June 5, 2014

We are really pleased to read that you enjoyed your stay at the Varsity Clubs of America, and that the resort had everything you needed for a great vacation! We are delighted that you would like to return here in the future, and we can’t wait to see you again!

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Reviewed April 29, 2014

Customer service was very good. Front desk staff was very friendly and upbeat. Very insightful and knowledgeable. The hotel was very clean and comfortable. There was an over-abundance of resources available in the room and lobby area, i.e. towels, pillows, drinks. There was no breakfast offered. The local bus service has a stop right in front of the hotel and the University of Arizona is about 2 miles away. There is also a movie theater less than one mile away. There is a Walgreens and a few fast food restaurants located directly across the street and adjacent to the hotel. There were more towels than one would have a need for ready on the bed and in the bathroom. The couch wasn't very comfortable, but the bed was comfortable. The bath tub was a jet-tub and was easy to use and warm water was quick to flow. There were soaps and shampoos and other cleaning gels.

There was a fitness center with three treadmills, some ellipticals and some weights; two TV's in the fitness center, with a remote provided by the front desk to control them. There are small locker rooms immediately accessible from the fitness center, and the pool is accessible from the fitness center as well. The pool and the fitness center are open from early morning to late at night. There is a pool table, and ping pong table in the front lobby area and a seating area with a tv on the news channel in the lobby area as well.

The staff was very friendly, proactive and thoughtful, remembering names and greeting at all times.

  • Stayed: March 2014, traveled solo
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1  Thank 4ntraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Varsity Clubs Of America - Tucson, responded to this reviewResponded May 4, 2014

Thank you for joining us and also for posting the details of your stay with us! We strive to provide an overall exceptional experience to our guests. We are so pleased that you had such a wonderful stay and enjoyed all areas of our resort and the personalized service our teams provide. Please know that we sincerely value your feedback and your patronage. We excitedly look forward to your next stay with us!

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