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“Nice and no complaints” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Tucson Airport

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Country Inn & Suites By Carlson, Tucson Airport
Ranked #12 of 130 Hotels in Tucson
Certificate of Excellence
Rockville, Maryland
Level Contributor
365 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Nice and no complaints”
4 of 5 stars Reviewed November 26, 2012

Al clean, nice breakfast and very courteous staff. The only reason that this hotel did not get an excellent review was to look at it in terms of higher end hotels. Based on hotels in its class, it was excellent.

Room Tip: First floor odd numbers
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TomWall60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, November 29, 2012
Thank you for taking the time to write a positive review about this property! We really appreciate it and look forward to seeing you next time you are in Tucson!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
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See reviews for
212
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108
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
chicago, IL
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 5, 2012

I needed shuttle and called from Airport, front desk said it would come in 5 minutes, we waited for more than 20-25 mintes, called again, front desk said they were busy and would find driver to pick us up.
Room is average and clean. But bed is uncomfortable, the bedsheet kept moving.
Breakfast is very simple. I lost my appetite and had coffee onlt.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank judychicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, November 7, 2012
Thank you for posting a response! I am shocked to hear that the shuttle driver was running late, as it is always very punctual. Please come and see us again so that we may exceed your expectations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chilhowie, Virginia, United States
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 31, 2012

This isn't a four star hotel, but for money it's a great place to stay. Great, safe location near airport. Rooms were very clean and spacious. The staff were very friendly and helpful. I'd definitely stay here again!

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jacob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, November 1, 2012
Thank you for taking time out your day to post such kind words regarding your stay with us! We hope to see you another time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Elgin
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 22, 2012

Recent stay at the Country Inn & Suites was very nice, comfortable and clean rooms. you could see that you are not staying in a brand new hotel, but everything worked without issue, close to the airport, but very quiet. Breakfast was a step up from what you usually get for a "free" breakfast...usual stuff...waffles, cold cerial, yogurt etc, but with a surprize of scrambled eggs, sausage, biscuts and gravy...my only complaint is that they ran out of their fresh cookies for a couple of days

  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, October 23, 2012
Thank you for the kind words regarding this hotel! We really appreciate you taking the time to post a reply. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, United Kingdom
Level Contributor
184 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed October 13, 2012

Stayed 2 night, easy to find, and well situated. Reception spacious, and staff helpful and friendly. Complimentary cookies. Room very clean spacious, with 2 queen size beds, very comfortable, flat screen TV, table and chairs. Coffee making facilities. Bathroom very clean and toiletries provided. Did have pool but didn't use. Breakfast, good included cereals, toast, bacon, scrambled egg, potatoes, bananas, juice and coffee. Free WIFI , would definitely stay again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank marieanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, October 15, 2012
We are thrilled to see that you enjoyed your stay! Please come and see us again when your travels bring you to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 24, 2012

With all this high ranked ratings on different platforms, we booked Country Inn at Tucson airport for two nights.
After arrival, we checked the pool. Directly located on the parking lot on the morning-sun backside of the hotel.
The larger pool was murky with a lot of debris in it. Also the stairs looked improvable..
Finally, we didn't swim into the pool. The jacuzzi looked much better, but was really hot.
So, after 2 weeks round trip with daily swimming, no swim today.
The first night turned out to a unpleasant trip.
We had some Itching ants in our room and few in our bed (309, third floor). They were very little, but very itchy. Next morning, we found many of them behind the curtains on the un-vacuumed carpet.
After complaining that on a sunday morning, there was also no friendly reaction from the staff.

We changed the room twice, the second room was very worn with a lot of dust on the furniture, hair on linen, un-vacuumed carpet with pet-hair on it, decorated with a 2inch insect...
Ok, third room. Clean room. Perfect. Apart from that, quite worn with old TV and multi-color walls. But we've sleeped much better.
Breakfast was good, the night-guard very friendly and helpful.
Price and location is good, cleanliness improvable.

I don't understand the high ratings, or something changed after a few good years.
From all visited 15 mid-class hotels this holiday, this country-inn was the least one.

Maybe, they just had a bad september 2012...

There will be no second visit.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Mikrosat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, October 1, 2012
I am both shocked and surprised to hear about the issues you faced while at our property. We pride ourselves in excellent customer service. Please contact the General Manager at the property directly so that we can discuss this further. We hope to exceed your expectations upon your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davison, Michigan
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 19, 2012

I travel to Tucson two to three times a year and have usually stayed at the La Quinta on Tucson Blvd before, therefore my review will be a comparison of the two. Check in the staff was friendly however it took three tries to find a room that was clean, in all fairness I arrived early and was told they had a new desk clerk and he was having trouble marking the rooms cleaned in their computer system. When I got backed the first night the toilet was plugged and the night clerk handed me a plunger after offering me another room. When I talked to the manager she apologized and said she would talk to him. The breakfast is where Country Inn shines the food was plentiful with a wide variety of options and fresh. The La Quinta just has standard fare. All things considered I would recommend the Country Inn over La Quinta based on their breakfast and friendly staff. I can't forget the chocolate chip cookies available day and night and free use of computer and printer in the lobby. The room is worn but clean very similar to the La Quinta. Overall a great value for the price.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank lar3313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, September 21, 2012
Thank you for taking the time to post this response! We appreciate the feedback and will use it to fine tune our service! Come and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Tucson Airport

Property: Country Inn & Suites By Carlson, Tucson Airport
Address: 6681 S Tucson Blvd, Tucson, AZ 85756-7011
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Tucson
#7 Romantic Hotel in Tucson
#23 Family Hotel in Tucson
#30 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Tucson Airport 3*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to our convenient hotel near Tucson International Airport with its prime location near numerous local attractions, this is the perfect choice for business and leisure travelers alike. We are ideally situated near the University of Arizona just a short drive from downtown Tucson. Rates include a full hot breakfast buffet, free TUS Airport shuttle service, complimentary high-speed wireless internet access, an outdoor pool and spa,a business and fitness center, a Read It and Return library, and freshly baked cookies and coffee all day long. Our convenient location combined with our warm hospitality and inviting atmosphere make us the perfect place to stay in Tucson. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Tucson Airport Hotel Tucson
Country Inn And Suites By Carlson, Tucson Airport
Tucson Country Inn

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