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Country Inn & Suites by Radisson, Tucson Airport, AZ
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Reviews (857)
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All reviewstucson airportlending libraryfront deskcucumber waterfresh baked cookiesfree cookiesthe general managerhot breakfastnext morningwould stay here againpima air museumgreat place to stayshuttle servicebed was comfortablethird floorroom was largerooms were very clean
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714 - 719 of 857 reviews
Reviewed October 31, 2012

This isn't a four star hotel, but for money it's a great place to stay. Great, safe location near airport. Rooms were very clean and spacious. The staff were very friendly and helpful. I'd definitely stay here again!

  • Stayed: October 2012
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Thank Jacob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites by Radisson, Tucson Airport, AZ, responded to this reviewResponded November 1, 2012

Thank you for taking time out your day to post such kind words regarding your stay with us! We hope to see you another time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

Recent stay at the Country Inn & Suites was very nice, comfortable and clean rooms. you could see that you are not staying in a brand new hotel, but everything worked without issue, close to the airport, but very quiet. Breakfast was a step up from what you usually get for a "free" breakfast...usual stuff...waffles, cold cerial, yogurt etc, but with a surprize of scrambled eggs, sausage, biscuts and gravy...my only complaint is that they ran out of their fresh cookies for a couple of days

  • Stayed: October 2012, traveled solo
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Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites by Radisson, Tucson Airport, AZ, responded to this reviewResponded October 23, 2012

Thank you for the kind words regarding this hotel! We really appreciate you taking the time to post a reply. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

Stayed 2 night, easy to find, and well situated. Reception spacious, and staff helpful and friendly. Complimentary cookies. Room very clean spacious, with 2 queen size beds, very comfortable, flat screen TV, table and chairs. Coffee making facilities. Bathroom very clean and toiletries provided. Did have pool but didn't use. Breakfast, good included cereals, toast, bacon, scrambled egg, potatoes, bananas, juice and coffee. Free WIFI , would definitely stay again.

  • Stayed: October 2012, traveled as a couple
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2  Thank marieanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites by Radisson, Tucson Airport, AZ, responded to this reviewResponded October 15, 2012

We are thrilled to see that you enjoyed your stay! Please come and see us again when your travels bring you to the area!

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Reviewed September 24, 2012

With all this high ranked ratings on different platforms, we booked Country Inn at Tucson airport for two nights.
After arrival, we checked the pool. Directly located on the parking lot on the morning-sun backside of the hotel.
The larger pool was murky with a lot of debris in it. Also the stairs looked improvable..
Finally, we didn't swim into the pool. The jacuzzi looked much better, but was really hot.
So, after 2 weeks round trip with daily swimming, no swim today.
The first night turned out to a unpleasant trip.
We had some Itching ants in our room and few in our bed (309, third floor). They were very little, but very itchy. Next morning, we found many of them behind the curtains on the un-vacuumed carpet.
After complaining that on a sunday morning, there was also no friendly reaction from the staff.

We changed the room twice, the second room was very worn with a lot of dust on the furniture, hair on linen, un-vacuumed carpet with pet-hair on it, decorated with a 2inch insect...
Ok, third room. Clean room. Perfect. Apart from that, quite worn with old TV and multi-color walls. But we've sleeped much better.
Breakfast was good, the night-guard very friendly and helpful.
Price and location is good, cleanliness improvable.

I don't understand the high ratings, or something changed after a few good years.
From all visited 15 mid-class hotels this holiday, this country-inn was the least one.

Maybe, they just had a bad september 2012...

There will be no second visit.

  • Stayed: September 2012, traveled as a couple
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2  Thank Mikrosat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites by Radisson, Tucson Airport, AZ, responded to this reviewResponded October 1, 2012

I am both shocked and surprised to hear about the issues you faced while at our property. We pride ourselves in excellent customer service. Please contact the General Manager at the property directly so that we can discuss this further. We hope to exceed your expectations upon your next visit!

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Reviewed September 19, 2012

I travel to Tucson two to three times a year and have usually stayed at the La Quinta on Tucson Blvd before, therefore my review will be a comparison of the two. Check in the staff was friendly however it took three tries to find a room that was clean, in all fairness I arrived early and was told they had a new desk clerk and he was having trouble marking the rooms cleaned in their computer system. When I got backed the first night the toilet was plugged and the night clerk handed me a plunger after offering me another room. When I talked to the manager she apologized and said she would talk to him. The breakfast is where Country Inn shines the food was plentiful with a wide variety of options and fresh. The La Quinta just has standard fare. All things considered I would recommend the Country Inn over La Quinta based on their breakfast and friendly staff. I can't forget the chocolate chip cookies available day and night and free use of computer and printer in the lobby. The room is worn but clean very similar to the La Quinta. Overall a great value for the price.

  • Stayed: September 2012, traveled with friends
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Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites by Radisson, Tucson Airport, AZ, responded to this reviewResponded September 21, 2012

Thank you for taking the time to post this response! We appreciate the feedback and will use it to fine tune our service! Come and see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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