We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adequete” 2 of 5 stars
Review of TownePlace Suites Tucson

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
TownePlace Suites Tucson
Ranked #52 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Adequete”
2 of 5 stars Reviewed March 3, 2012

Towne Place Suites was ok. I was there for 8 days for the Gem Show show. The breakfast was adequete. The room was nicely set up with a queen bed , living room area, and kitchen with full oven. The carpet was dirty as it made my white socks dirty. I wanted to use the laundry facilities one day and one of the dryers or washers was always broken. Finally I got an open washer and when I needed a dryer I could not get one. I finally had to remove the other people's clothes and put them on the counter so I could use a dryer. The hotel management should be monitoring this. People were leaving their clothes in there for hours after they were dry. The elevator was pretty fast and the hallways looked clean. I could hear kids running up and down the hallways in the early morning. The bed was comfortable enough but somewhat hard. I had to really check the dishes before I used them as there was food on a fork and plate that I had to clean before using. I guess the maidstaff does not do a great job cleaning the dishes. The air conditioner did not always work when I wanted it to. I had to turn it off for a while for it to "recover" before it would work again, if it would work at all. Very temperamental!The one girl at the front desk that was short with long dark hair and of mexican descent seemed like she hated her job. Never once did she crack a smile or greet me. When I asked a question, she seemed put out and very short. Never did she offer any further information. There is a shelf above the toilet in the bathrooms and I placed some toiletries up there. Apparently the maid knocked everything off one day and I found things on the floor behind the toilet and one of my expensive makeup brushes must have fallen in the wastebasket and she threw it away without checking to see what may have fallen in there. That was dissapointing! The printer in the lobby was " out of order" the whole time I was there. I had pre-arranged for a late checkout of 1:00pm being that I am a Marriott reward member and they were calling my room asking me when I was leaving at 12:45. As soon as I took some things to the car, they stopped usage of my room key so I could not get back into the room to ckeck it. This was before I had even checked out of the hotel and prior to 1:00! I was not very happy with my stay here. For a Marriott I expected better.

  • Stayed February 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank cookielaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

109 reviews from our community

Traveler rating
    45
    46
    9
    7
    2
See reviews for
29
22
14
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Gilbert, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 20, 2012

The Towne Suites in north Tucson was very clean and the staff very friendly. I was only there one night for a baseball tournament with my son and everything was perfect. I would surely go back.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GALL24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
203 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed January 11, 2012

Below are my ratings for this hotel on a scale of 1-5: Avoid the "breakfast"

Hotel Location 4
Hotel Lobby 3
Hotel Restaurant/Breakfast 1
Hotel Customer Svc 5
Room Size 5
Room Carpet 5
Bathroom 5
Cleanliness 5
Cost/Value 5
Décor 5
TV Channels 5
Average 4.36

  • Stayed November 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DERICK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ww13
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 29, 2011

We stayed in this hotel, in their accessible room, with a roll in shower, while in Tucson, house hunting. The desk staff was courteous, friendly and helpful. Our room was well designed with room for a wheelchair to maneuver and a bathroom that was safe and functional for someone with a disability. We had arranged one night in a different hotel, for our last night in town, but it was not accessible after all. TownePlace Suites put us into another of their accessible rooms, one with a tub, for our last night. That room was also well designed, attractive and had good quality materials used to make the bathroom safe. They were quick to accommodate us on short notice and were very understanding about our circumstances. We have found the same to be true in other TownePlace Suites, in other states. It's nice to find a reliable hotel chain that knows how to meet the needs of someone with a disability and who goes beyond just what is necessary!

Room Tip: If you need a roll in shower, room 103 was great. If you can use a tub, room 305 worked well.
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ww13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 15, 2011

My sister and I stayed here for 5 nights in a 2 bedroom suite. The beds were comfortable and rooms very clean. The kitchen was a little on the small side but we were grateful to be able to cook for ourselves. The staff was very friendly and the free breakfast in the morning was a great bonus. I loved the boiled eggs but would have liked to have had some bread/toast available, not just the english muffins they served every day. The main problem we had was our room was next to a stairwell, and my sister was woken up every night by people running up and down the stairs. It really sounded like a herd of elephants! Besides that, we enjoyed our stay and will definitely consider staying here again next time we return to Tucson.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ozziegirlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed September 5, 2011

This hotel has everything you need for a "utilitarian" stay. We were in Tucson twice tending to family matters, and this hotel was in a good location for hospital and downtown needs. There is a full kitchen and free wi-fi. Both times we stayed, the room was very clean. The queen bed was OK (not very firm). We did not go down for breakfast-- only coffee. Overall, the TownePlace Suites was fine... we will be back in a few weeks and plan to stay here.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mshndv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 24, 2011

Everything about this place was great. Location, hotel amenities, comp breakfast. The pool was gorgeous, the kids loved the basketball court, the laundry facility was clean and the machines were good. The only downside was that in trying to confirm our reservation (made through Priceline), we were told that the reservation did not exist. This took a couple of days to sort out, but in the end the hotel called and told us not to worry.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Geodoctress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tucson hotels
0.1 mi away
Hampton Inn and Suites Tucson-Mall
0.3 mi away
Best Western Innsuites Tucson Foothills Hotel & Suites
8.8 mi away
TownePlace Suites Tucson Williams Centre
Show Prices
Show Prices
Show Prices
1.8 mi away
Red Lion Inn & Suites Tucson North Foothills
0.1 mi away
La Posada Lodge and Casitas
2.2 mi away
Holiday Inn Express Hotel & Suites Tucson Mall
Show Prices
Show Prices
Show Prices

Been to TownePlace Suites Tucson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Tucson

Property: TownePlace Suites Tucson
Address: 405 W Rudasill Rd, Tucson, AZ 85704-5329
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Tucson 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Priceline, Travelocity, Hotels.com, TripOnline SA, Odigeo and Hotwire so you can book your TownePlace Suites Tucson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Tucson Hotel Tucson
Tucson Towneplace Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing