First of all, the rooms are not what you expect of a Sheraton. While I can't say they were dirty, they were minuscule. We had the double suite and it had the size of a decent middle class hotel room, as you might find in a Quality Inn. And I am talking about the suite in total. The bedroom had the size of a motel 6 bedroom, as had the bathroom. The living room accordingly. The room showed quite a lot of wear and tear and some ugly stains on the furniture. Essential amenities you find in other Sheratons, like a microwave, don't exist, probably to steer people to the terribly overpriced restaurant on the grounds. Unfortunately service there was lousy. You wait 30 min for a drink. Since the restaurant is encorporating the pool area, people eat on the pool lounges and leave their dishes there, which took hours to be cleared. Staff was very unhelpful when it came to late checkout (had to call the manager to get that, even though other guests received it), pool towels etc. The pool is decent but in no way worth the title "resort." For $ 150 per night you can get much better accommodation in Tucson. Sheraton should be ashamed of lending its name to this property.
- Official Description (provided by the hotel):
- Sheraton Tucson Hotel & Suites encompasses the intimacy of a boutique hotel with fun feel of an urban retreat. Enjoy a delectable meal at Fire+Spice, and take in the breathtaking views of the nearby mountains. Sheraton Tucson Hotel & Suites' central location gives you easy access to surrounding businesses, cultural and recreational attractions. Please note the restaurant will be under renovation from August 10, 2017 through September 10, 2017. During that time Fire + Spice will be fully operational in the Sabino Ballroom located on the first floor next to Fire + Spice. We look forward to unveiling The Glowbal, our new restaurant concept, opening in September 2017. ... more less
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- Also Known As:
- Sheraton Tucson Hotel Tucson
- Tucson Sheraton