This was my first time staying at this hotel, and it was a surprisingly underwhelmed experience, maybe I just had too high of an expectation for a Sheraton. Despite the fact that we got upgraded to a suite, the room was old with dirty and outdated furniture. The size of the suite was very large and comfortable but the bathroom was comparatively small and cramped. The shower area was old and towel rack was spotted with stains. When I had to ask for a replacement hairdryer since the one in the room was dirty beyond believe, the front desk lady did not apologize at all and pretended she couldn't hear me well over the phone. The next night when we had to ask for more towels, the front desk agent on duty actually told me the housekeeping person got into an accident so there was no one to deliver it to my room. She had to look for towels at the front desk and had me go down to get them. Very surprising personnel management for the size of the hotel. (I did ask if the person was ok and she said yes)
Also, you are not allowed to eat your own food at the firepit next to the pool, since it "belongs" to the hotel restaurant. The waitress actually asked us to leave despite it being an hour before closing with no new diners.
- Official Description (provided by the hotel):
- Sheraton Tucson Hotel & Suites encompasses the intimacy of a boutique hotel with fun feel of an urban retreat. Take comfort in our Sheraton Sweet Sleeper Bed, enjoy a delectable meal at Fire+Spice, and take in the breathtaking views of the nearby mountains. Sheraton Tucson Hotel & Suites' central location gives you easy access to surrounding businesses, cultural and recreational attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Groupon, Starwood, Expedia, Booking.com, HotelsforEveryone, Hotwire, Hotels.com, Priceline, Travelocity, getaroom.com and HotelQuickly so you can book your Sheraton Tucson Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Tucson Hotel Tucson
- Tucson Sheraton