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Reviewed January 13, 2020

I've stayed at this hotel 3 times in the last 6 months; once on a trip with friends and twice after for business. Let's get one bad thing out of the way...if you judge a book by its cover then this place is not for you. The outside of this hotel could use some TLC, but inside you will find a clean, friendly, and updated environment. The people are nothing short of amazing. I don't recall the names of everyone at the front desk, but all 3 were friendly, professional, and helpful.

In my most recent visit, was able to experience one of their king size beds. Personally, traveling alone I prefer this and was happy to find the space a bit more roomy than the 2 queen option. Downstairs, the bar is stocked with what you would expect, but also has some local favorites from Tucson to help you take in this cities growing beer/spirits industry. Eugene, the bartender, was kind enough to point to a few of them as good choices and provided some fun conversation as I was the only person at the bar during the NCAA Football Championship.

One last highlight of this hotel is that it is walking distance to downtown and a few amazing restaurants. If you're willing to look beyond the exterior, Hotel Tucson City Center is a diamond in the rough.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank iansI371FN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, Manager at Hotel Tucson City Center, responded to this reviewResponded January 14, 2020

Good morning! Thank you for your kind words about our staff and Hotel Tucson City Center. All of our staff take great pride in providing all of our guest with exceptional service. I am so happy to hear you enjoyed your time with us and we look forward to having you return in the near future. If we can assist you in any way, please don't hesitate to let us know. Thank you again for taking the time to leave such an amazing review.

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Reviewed January 10, 2020

Stayed at the Hotel Tucson for a conference, and visited the bar for a light dinner and drinks. Wonderful astmosphere with a great bartender, Eugene, behind the bar. Will definitely visit again and recommend to others!

Date of stay: January 2020
Trip type: Traveled solo
Thank kellyak3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, Manager at Hotel Tucson City Center, responded to this reviewResponded January 13, 2020

Good morning, Thank you for taking the time to leave a review. I am glad to hear you enjoyed your stay at Hotel Tucson City Center. Thank you for your kind words about the staff. We look forward to seeing you again in the near future and if we can assist you in anyway please let us know. Thank you again for your wonderful review.

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Reviewed January 9, 2020

The front desk staff was so friendly, Alyssa check me in quickly and answered all my questions. She was so vary helpful. I had a quiet nights stay and the room was comfortable. I will definitely be staying here again.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Jezza8099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, Manager at Hotel Tucson City Center, responded to this reviewResponded January 9, 2020

Thank you for your review and your kind words about our staff. We are glad to hear you enjoyed your stay and look forward to your future stay. If we can assist you in any way please let us know. Thank you again for taking the time to leave a review.

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Reviewed January 6, 2020

The front desk attendants are very kind. My personal favorite was Chris! They all helped us with where to eat and even how to use Lyft for the first time (thank you Maria).
The breakfast hostess are so sweet. Selma was exceptional! The ladies would great us daily with a light conversation and a smile.
We had cooks that treated us with a taste of a special dish they were preparing. Just making us feel important. Breakfast was always good!
The room was kept clean and well stocked. Housekeeping didn’t come too early.
We had a warm family feeling from all who worked at Hotel Tucson City Center.
The location was very central. The room was quite.

Room tip: We requested a balcony to look over the groomed property.
Date of stay: December 2019
    • Value
    • Location
    • Service
Thank Bellswhotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, Manager at Hotel Tucson City Center, responded to this reviewResponded January 9, 2020

Hello and thank you for taking the time to leave a review. I am so happy to hear that you enjoyed your stay with us. Thank you for your kind words about our staff, we all take great pride at providing excellent service to our guest. We look forward to seeing you again in the near future. If we can assist you in any way please let us know. Thank you again for the awesome review.

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Reviewed December 31, 2019

My friend and I chose to stay here for a Christmas get-a-way. We found everyone we encountered to be gracious, caring and there to give us the best service possible. This was true in housekeeping, front desk clerks, hostesses, bartenders and even the cook. Housekeeping always did what we wished. Breakfast was always good. The cook went out of his way to help us. Selma, one of our hostesses, was very special to us because of her hospitality. Both hostesses were awesome, but we got to know Selma a bit more. Kris, Maria and all of the front desk were so very helpful and enjoyable. We felt spoiled by all of the staff. As we left yesterday, we agreed we were leaving new friends and we would be happy to return to this location for a vacation stay in the future.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank barbarasJ4571WZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, Manager at Hotel Tucson City Center, responded to this reviewResponded January 4, 2020

Thank you for taking the time to leave such a wonderful review. We all really appreciate your kind words and are so happy to hear you ladies enjoyed your stay with us. We hope to see you both back in the near future and if we can assist you in any way please let us know. Thank you again for such a wonderful review.

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