This is easily the most disgusting hotel I've stayed in (and I stay at a lot of them). Upon first entering the room, I noticed an awful odor. It turned out to be a bad toilet. The toilet was leaking feces and urine all over the bathroom floor. They couldn't switch my rooms because the office was closed. A maintenance guy did fix it but it took a few days for the odor to leave.
Next, I noticed a pair of men's socks under the bed which clearly weren't mine. This made me wonder if they clean the rooms at all. My bed sheets had a smallish blood stain on them. The floors were filthy. Staying at InTown Suites was just a really disgusting experience.
I get that when you run a discount hotel, you have to cut corners. This hotel just cuts them in weird places. For example, they have beautiful, expensive state-of-the-art televisions on the wall; but they have ridiculously bad pillows. The pillows are waterproof plastic. They're extremely uncomfortable and the covers slip off VERY easily (which is really gross when you're trying to sleep). As a guest, I'd rather have a lesser television, but a clean room and normal pillows. I'm not sure why the hotel would spring for beautiful tvs and skimp on everything else.
The other thing to note is that you don't get anything from the hotel. You have to get your own soap, your own toilet paper, etc.
I've stayed at the Extended Stay on Grant Road before in Tucson. That's a MUCH cleaner, MUCH better run place to stay for longer periods of time. InTown Suites looks nice from the outside and looks good on paper. It's really a bad place to stay though. It's as filthy as they come and no one is ever around to help you.
- Official Description (provided by the hotel):
- InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more less