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Hampton Inn & Suites Tucson East / Williams Centre
Ranked #20 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersGold level
Laughlin, Nevada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Show up”
5 of 5 bubbles Reviewed April 27, 2014

I sometimes don't know when I will be here in town, but when I do Mickey makes sure that I have my room as always. Joe even had looked my Hilton Honor Card up and had it in before realizing I didn't hand it when checking in. They go out of there way as so does Willie and Allisha think spelling her name wrong She does the breakfast and all make me feel welcome as always. They all asked and made sure to let my family know they send regards to them. This is why I and when available my family if they come with stay at this hotel will not stay anywhere else. It is home away from home and staff is great :)

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, May 13, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the generous review regarding your stay with us. We love you having you stay with us each and every time. Our staff here is second to none, from Aisha in breakfast to Willie at night audit and everyone in between. I am honored to work with all and am lucky to call them my family as well as yourself. We look forward to your next trip to Tucson and hopefully your family can join you next time. Thank you again for the outstanding review and we will see you soon. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
    280
    133
    52
    20
    9
See reviews for
181
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128
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Wells, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 26, 2014

Although we have visited the USA a number of times we have never before stayed at a Hampton Inn - we wish we had! This is a very comfortable, welcoming hotel. The rooms are a good size, very clean and comfortable and the hot breakfast selection appetising. A very good package, altogether.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jande998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, May 13, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the generous remarks regarding your stay with us. We were pleased to have you select our Hampton Inn and Suites for your travels this trip to the states. Hampton has an outstanding product and we have been blessed to work for such a great brand. I am also blessed to have an outstanding team that I am a part of. We look forward to the next time your travels bring you back to the states and hopefully back to Tucson. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seneca, United States
1 review
5 of 5 bubbles Reviewed April 19, 2014

The hotel and staff were very courteous and helpful. The hotel offered great amenities. The rooms were clean and very comfortable. The only negative thing that I can say is they don't offer a shuttle.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Connie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, May 13, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the kind words regarding your stay with us. I apologize we do not offer shuttle service at this time. Our property is looking into it and hopefully we will be able to accommodate your request in the future. We do have a sedan service that we do use at the hotel which is reasonable in price and will take you to any destination you choose. Thank you again for the kind words and we look forward to having you stay with us again. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 bubbles Reviewed April 15, 2014

There's nothing flashy or sexy about this place but it gives you what you're looking for in a hotel. The front desk was friendly, the room was clean and quiet, the bed was comfortable, the hot breakfast good, and a fairly central location. On the downside the hall carpet looked pretty bad with drink stains. But if you can overlook that, you'll be satisfied.

Stayed April 2014, traveled as a couple
Helpful?
Thank AZRPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the kind comments regarding your stay with us. I apologize for the drink stains on the carpets that you had noticed. We are in the process of getting this issue resolved. I appreciate you letting us know about the stains. Feedback like yours only helps our property to improve and to reach our goal of being the number one hotel in Tucson. Thank you again for your gracious comments and for your feedback regarding the stains. We look forward to having you stay with us again and the next time the stains will be gone. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, United States
1 review
4 of 5 bubbles Reviewed April 12, 2014

The Hampton Inn is comfortable, and reasonably priced. What makes it stand out are the staff, who were without exception outstanding and ready to help with anything that came up during my stay. They are welcoming, and if you need assistance, someone will have the ready answer to your question. The people there made all the difference.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas N P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the generous remarks regarding your stay with us. I have been blessed with an outstanding staff here that I am honored to call my family and honored to work with day in and day out.. Each and every individual here at our property work together to ensure guest satisfaction. I count my blessings everyday that I have the most amazing team to work with. Thank you again for the generous remarks and we look forward to making your next stay with us even more enjoyable. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, az, United States
1 review
3 of 5 bubbles Reviewed April 6, 2014

Stayed for 9 nights on business. Have traveled to the area several times frequently and my usual hotel was booked. Compared to the other hotels in the area in the same price range, the Hampton was not up to par with the rest in terms of room comfort, cleanliness or amenities.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I’m so sorry to hear that your stay with us was not up to par with the other properties near us. If there is anything we could do to exceed those properties for your next stay please let us know. We value your business and would love to have you stay with us again. We assure you that this is not the norm, and we will make every effort to ensure it doesn’t happen again. We hope that you’ll give us the opportunity to make this up to you the next time you’re passing through. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missoula, Montana
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

I was working nights at a nearby hospital. I have frequently been a traveler for healthcare coverage, and usually work nights. The challenge of finding a hotel where the staff is responsive to daytime sleepers is...often greater than the challenges of patient care. The staff at this hotel makes it what it is. There were a few mishaps early in my stay(s) - and I had several, often coming back for a week or two at a time. The staff was quick to address every issue. One issue I never had, however, was being woken by maintenance, housekeeping, the front desk, etc while I was trying to sleep. In addition, they were always wonderful to respond to my late-day room cleaning or supply needs. I stayed at this facility often from February 2013 to late August 2013.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 007Katie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the positive feedback and gracious comments regarding your stay with us. I am pleased to hear that as the business traveler you are you were able to get sleep throughout the day without interruption. I have an outstanding team here at our property and they go above and beyond the call of duty on a daily basis. I am also pleased to here the issues you incurred were handled promptly and efficiently. We loved having you here for the majority of 2013 and look forward to seeing you again in 2014. Thank you again for the gracious comments. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tucson East / Williams Centre

Property: Hampton Inn & Suites Tucson East / Williams Centre
Address: 251 South Wilmot Rd, Tucson, AZ 85710
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tucson
#13 Business Hotel in Tucson
#16 Family Hotel in Tucson
#29 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Tucson East / Williams Centre 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson
Hampton Inn And Suites Tucson East / Williams Centre

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