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“Great place to stay in Tuscon”

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Hampton Inn & Suites Tucson East / Williams Centre
Ranked #22 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersGold level
thornton, United States
1 review
“Great place to stay in Tuscon”
Reviewed March 16, 2014

I had the pleasure of staying here for a two night stay and was really impressed with the staff as they really could not have been nicer. The sitting room off the lobby was very comfortable and served a nice choice of food for breakfast that was always fresh.Making your own waffle beats having one that has sat for a while. I will absolutely stay her next time when I'm in town.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for choosing our property for your travels and thank you for the kind words regarding your stay with us. I have been blessed with an outstanding staff and team. We are a family here and each and every member work endlessly to ensure guest satisfaction. I am honored to call them my family and to get to come in and work with them on a daily basis. Hampton breakfasts are delightful as well and I am glad you got the chance to enjoy the fresh waffles we offer everyday. Thank you again for the gracious remarks and we look forward to seeing you soon. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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527 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Placitas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2014

Overall the stay was very good-excellent. The beds comfortable, rooms clean, nice breakfast, helpful staff for the most part. We enjoyed our stay and would return if travel brought us back to Tucson. The hotel is location within walking distance to Park Mall and a drug store. The cookies in the evening were a welcome and delicious treat.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patricia A Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the generous remarks regarding your stay with us. Our property has been blessed with an outstanding location on the desirable east side of Tucson. Immediately across the street is the Park Place Mall. Restaurants and shopping are in abundance surrounding our property. St. Joseph's medical center as well as many other corporations are extremely close as well, which makes our property very convenient for both the leisure and corporate traveler. The cookies are extremely enjoyable and very tough to resist. Thank you again for your generous comments regarding your stay and we look forward to your next trip to Tucson. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 8, 2014 via mobile

My wife and I stayed here on our way to see the"boneyard " and air museum. Place was friendly, clean and quiet. Joe who was at the desk when we arrived and was very helpful and made feel at home. He even made an extra batch of cookies for us and our friends. He was also helpful in pointing out a good restaurant not far from the hotel.

Stayed March 2014
Helpful?
1 Thank Croat72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, April 21, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the kind comments regarding your stay with us. Joe is a tremendous asset to our hotel and we are lucky to have him as part of our family here. I hope you enjoyed the bone yard and air museum as well. Both places are some of my favorite attractions Tucson has to offer and both conveniently located close to our property. I am also glad to hear Joe made an extra batch of cookies for you and your guests to enjoy, those cookies are really good and go quickly. Thank you again for the kind comments and we look forward to seeing you on your next trip to Tucson. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2014

Stayed 1 night for business. The hotel was quiet, clean, and had zero issues. Conveniently located off a main road, plenty of parking, check-in/check-out was fast. For business travelers, we have too many other things to think/worry about. Having a reliable hotel is really a top priority.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, March 5, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the pleasantries regarding your stay with us. Our hotel is great for the corporate travelers such as yourself. I have been blessed with an outstanding staff that strive on superiority and keep the hotel in immaculate condition so the guests don't have to worry about any issues. We know there are plenty of other issues in the world that everybody faces on a daily basis, we don't want our property to be one of those issues. Thank you again for the kind words and we look forward to having you stay with us again whether for business or leisure. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gdańsk, Poland
1 review
Reviewed February 21, 2014

Hotel is clean, confortable beds and great lokalization, free WiFi, helpfull personel...only breakfests are not good to sweet and taste like plastic. But this is only one bad think. We realy like this place and come back next year

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Piotr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, March 5, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the gracious comments regarding your stay with us. We have been blessed with an outstanding property in an ideal location in Tucson. I am sorry to hear that the breakfast was not to your liking. Hampton is working on changes to the breakfast and you should look forward to seeing those in the near future. Thank you again for the gracious comments and we look forward to seeing you on your return trip to Tucson. We hope that you’ll give us the opportunity to make this up to you the next time you’re passing through. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 19, 2014

biggest pain in the butt ... never followed up as supposed to and not charged right even though we prepaid... made us "repay" in order to check out. Manager was supposed to call me monday but never did. Had multiple rooms on a few reservations. Spent hours at the front desk. Also asked for pillows... first night never got them, second night it too 2 hours and reminder calls before they actually came. it's too bad because we go to Tucson a lot and location was perfect across from the mall.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank alimg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, March 5, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I’m so sorry to hear about the billing issues you encountered during your stay with us as well as the lack of service and timeliness for the pillows as you requested during your visit. We assure you that this is not the norm, and we will make every effort to ensure it doesn’t happen again. We hope that you’ll give us the opportunity to make this up to you the next time you’re passing through. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clear Lake, Iowa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2014

Very helpful staff and manager that are willing to make your stay a good one.Rooms are clean and maids quick to turn over rooms.Location is very nice in Tucson,AZ with good places to eat within walking distance. Easy to find- not hidden behind another building.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank mam4669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, February 7, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the kind comments regarding your stay with us. We have been blessed with a tremendous location on the desirable east side of Tucson within miles from numerous attractions and walking distance to a plethora of great restaurants and shopping. Our staff works hard day in and day out to ensure guest satisfaction and I have been honored to be a part of such an amazing team. Thank you again for the kind comments and we look forward to your return trip to Tucson. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tucson East / Williams Centre

Property: Hampton Inn & Suites Tucson East / Williams Centre
Address: 251 S Wilmot Rd, Tucson, AZ 85711-4002
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tucson
#13 Business Hotel in Tucson
#16 Family Hotel in Tucson
#29 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Tucson East / Williams Centre 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn And Suites Tucson East / Williams Centre
Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson

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