Whenever we travel we tend to stay at Hampton Inn & Suites. This time was no exception. All in all the property was standard HI&S.
Staying off season we got offer for "Buy 2 Nights, get 3rd Free". This was indeed offered, but not billed correctly -- forcing an adjustment upon checkout.
Hard water is also a major problem in Tucson. Like others said: Toilets have water rings around them. This can easily be fixed with a pumice stone, and indeed many people in the area know this trick. It is used in cleaning stains from swimming pools as well. Hampton Inn & Suites staff evidently don't know this and need to adopt this practice..rather than promising to replace the toilets time after time.
Sheets were horribly thin and very very wrinkled. I don't remember other HI&S having this issue. I don't ask for *ironed* sheets but I do request something more than 100 thread count on a "Cloud Nine Bed". Of course the bed (mattress) was great, as was the comforter...but I challenge anyone to be happy with the sheets this property is using. Front Desk Manager said these are the sheets every Hampton and Hilton property gets, but if so, they must have done something to them -- as in washed them too many times or did not replace them soon enough. They were extremely thin.
The last gripe I have is the television. It is a 32" LCD (maybe a 40")...and comes with a Dish Network converter box...however, all other inputs are disabled. There are around 10 ports on the back of this set, and I continually use this feature to connect either my iPhone or iPad (in order to watch TV/Movies when traveling)...however when I asked to be able to use this, the same Morning Front Desk Manager stated they have no in-house engineering and there is absolutely no way to activate those ports. This is, of course, false. MANY many other HI&S' have these HDMI and Component ports enabled. Indeed many hotels advertise the capability! I was actually told that If it was a big issue, i could either plug in my iphone in the meeting room -- as that was available -- or they would allow me to check out.
I don't think I will be staying here again!
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- Also Known As:
- Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson
- Hampton Inn And Suites Tucson East / Williams Centre