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“Adequate”

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Comfort Suites Airport
Ranked #69 of 130 Hotels in Tucson
gilladj
Level 6 Contributor
194 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Adequate”
Reviewed March 18, 2014

Spent two nights here while in Tucson ion business. I chose the hotel based on location and price. It delivered both but not much else. I arrived to check in at around 5:00 pm on a Sunday. I stood at the desk for 10 minutes and watched an animated discussion between the desk clerk and other staff in another room. When she finally noticed me she said she would be right there. Five minutes later the very flustered clerk came over.

My paper work was ready but after many panicked calls on her walkie talkie to other staff, who never responded, she excused herself to see if my room was ready. Now remember this is 5 pm and I was expected but my room was not ready. I waited another 10 minutes before I was given a key card and assigned a room.

I was given a room on the first floor at the end of the hall. The room was clean but showed significant wear. There was a nice flat panel TV. Bed and pillows were fine. The work desk/chair were fine. The breakfast was ok too. The breakfast room staff were very friendly and helpful.

Again price and location were why I booked and on those aspects it did not disappoint. When staying in Tucson next time I am likely to pay a little more for a different hotel in the same area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
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Helpful?
Thank gilladj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesairport, General Manager at Comfort Suites Airport, responded to this review, August 31, 2014
We thank you for your stay and comments. We strive to provide 100 percent satisfactions to all our guest. We look forward to hosting you again. We wil incoroporate your feed back to our quality assurance mannual for staff training. Thanks you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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English first
Michigan Center, Michigan
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 15, 2014 via mobile

This hotel is very close to the airport, but noise was not a problem. The room was clean. Little details like a comment card that had been written on, carpet that is faded, and dingy frayed linens give a less that favorable impression, but if you look beyond those things it is a good hotel for the money. The front desk staff were exceptionally pleasant and very helpful.

Stayed March 2014, traveled on business
Helpful?
1 Thank MItravels62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
276 reviews
274 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed March 11, 2014

the suite rooms are very large, with a work desk, couch, coffee table and large bedroom. the flat screen tv had 70& channels. the room also had in-room coffee, fridge and microwave. towels and linens were clean and decent quality.
the breakfast selection was huge- eggs and sausage patties, fruits, cold cereal, oatmeal, pastries, coffee, juice, etc.
computer in the lobby can be used. free usa newspaper. free airport shuttle.
only complaint is that the room was dusty.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whomever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinedale, Wyoming
Level 5 Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 9, 2014

I stayed here one night before Christmas and now three nights in March. The front desk and staff were helpful and friendly. Good room rates, they seem to run a number of specials. There were only two noisy flights in the morning. Good access, and I don't hear vehicle traffic because the hotel sets back from the road. Everything works, which is important to me. The Choice Hotels group is changing all their breakfasts to the same type, which means any of their breakfasts, at any of their hotels are marginal. Good road access to tourist areas, meaning you don't get all the commute traffic downtown. Also they give you a nice list of restaurants in the area. The front desk seems overworked and behind all the time. Maybe do an internet reservation to save time. Deluxe? No. But adequate for the basic tourist and business person. John A.

Room Tip: Stayed on both sides the hotel, and the rooms are quiet. Some traffic noise around 5pm from people...
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cadillac, Michigan
Level 6 Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 2, 2014

This hotel is very nice. The rooms are nice, and clean. The lobby is nicely decorated. The only problem was there was only one person manning the check in and there was a line waiting. It took about 15minutes to get us checked in. The price was very competitive.

  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dhinkley66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeside, California
Level 6 Contributor
199 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 26, 2014

Our stay at the Tucson Airport Comfort Suites was comfortable enough, but there are some thing that could be improved upon. The breakfast that was served was good but the room in which it was served was much too small with too little counter space and way too few tables and chairs. Also, our room with 2 queen beds and an additional sleeper sofa, all the sheet set had tears and or holes. How about investing in some new linnens?

  • Stayed February 2014, traveled with family
    • Value
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Helpful?
1 Thank ccrowe3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 29, 2014

I was surprised at how quiet it was for an airport hotel. The room was quite large and well appointed for a very reasonable price. It had a microwave and fridge, although I didn't use them. I liked the large desk and ample plugs.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Property: Comfort Suites Airport
Address: 6935 S Tucson Blvd, Tucson, AZ 85756-7017
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #69 of 130 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 82
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Also Known As:
Comfort Suites Airport Hotel Tucson
Comfort Suites Tucson
Tucson Comfort Suites

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