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Westward Look Wyndham Grand Resort and Spa
Ranked #27 of 129 Hotels in Tucson
Reviewed June 3, 2014

Ramondo was a tower of knowledge. He was kind, informative and I wish I could have spent more time soaking in his energy.
Also when my husband was overcome with heat stroke, the staff responded immediately with hydrating drinks and a ride back to the room
Thank You Thank You to all.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Sergio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded June 5, 2014

Dear Sergio P,

Thank you so much for taking the time to share your most recent experience with us and the other readers. The high marks are greatly appreciated!

Raymundo, our Landscape Manager, has been on property for 28 years! He is an excellent source of knowledge and the perfect example of our Wyndham Count-On-Me culture and philosophy.

I am also delighted to hear that your husband is doing well and that our staff was responsive to his needs!

We will certainly look forward to your next visit!

All the best and safe travels …

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,374 - 1,380 of 2,913 reviews

Reviewed June 1, 2014

This hotel was referred by my friend. However, I faced the unprofessional customer service at the restaurant, the waitress couldn't help me to choose from big variety of cocktails they can offer, she couldn't tell me more about specific dish from Menu. I was very disappointed that waitress can't represent chef's dish for customers. All what she did care was tips in the end.
In the morning when I was coming back with my girlfriend to room after breakfast, our way was blocked by "King" snake and at the same time next building had the lizard.
My girlfriend said to me "thank you" for the great choice of hotel, after great experience in hiking in Tucson to face after all with such a bad customer service and safety in this hotel.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Benyamin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded June 5, 2014

Dear Benyamin Y,

Thank you so much for taking the time to share your more recent experience with us. Please accept my sincerest apology, as it is clear that the service you received was not up to our normal high standards. I have shared this with our Director of Food and Beverage to address with his team to ensure such an incident in never replicated.

We would certainly love for you to return and provide us the opportunity to leave you and your friend with much fonder memories of our resort. We have some great summer specials and please feel free to reach out to me directly to help with the accommodation reservations.

Looking forward to the opportunity to have you back!

All the best and safe travels …

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Reviewed June 1, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Judy1009
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded June 5, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 31, 2014

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Catherine R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded June 5, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 30, 2014

  • Stayed: May 2014, traveled solo
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Ruth R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this reviewResponded June 5, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 29, 2014

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Karen P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 28, 2014

I found that the Westward Look resort to be not overly crowded, a plus, during our stay. I had a mother/daughter week in March and the weather was lovely, check-in was a breeze and was even upgraded to a bigger, room in a quieter part of the resort without even asking! Everyone we encountered during our stay was very friendly and helpful. We dined at the restaurant by the pool and it was just very serene and not hurried.

The room that we had had very comfortable beds, pillows and comforters. The shower was a bit awkward, as the shower door seemed to open up on the wrong side and you'd get wet if you wanted to warm up the shower first. Some of the cabinets were a little wonky but other than that, the furnishings were leather and comfortable.

All in all, the property was very nice and clean, and everyone was very friendly and helpful. I thought that the location was very easy access to some of the better restaurants and shopping in Tucson.

  • Stayed: March 2014, traveled with family
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Thank Cactusng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 E Ina Rd, Tucson, AZ 85704-7011 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Tucson
#12 Spa Hotel in Tucson
#12 Luxury Hotel in Tucson
#22 Family Hotel in Tucson
#28 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
Price Range: $123 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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