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“The area and hotel are beautiful. Really enjoyed the pools...”

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Westward Look Wyndham Grand Resort and Spa
Ranked #28 of 130 Hotels in Tucson
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2,792 reviews from our community

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Rating summary
  • Location
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  • Value
  • Cleanliness
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Phoenix
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 22, 2013

I reported when I check out that there was a dead fly in the bathroom and the clock was off the correct time by 20 minutes. I couldn't figure out the tv stations because there wasn't a list in the booklet.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Denise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, October 28, 2013
Dear Denise K,
Thank you for taking the time to share your feedback with us. I have shared your comments with our team to address the incidents you mentioned to avoid any recurrence for others, including the creation of a channel guide.Thanks again for helping us on our ongoing journey of continuous improvement.We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parsonsfield, Maine
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2013

We stayed there last year for an annual conference. After leaving then I would have rated it average to above average (barely). We are going back in November for the same conference. I called to make reservations and had one of the worst experiences I've ever had trying to give someone my money....they've outsourced the reservation system to another country. The operator's command of the english language was terrible...20 minutes to make a simple reservation....that drops my rating from average to poor....in terms of the hotel itself, it was all "ok". The Jr suite we stayed in was large and clean enough, the view was okay on the patio. The staff were fairly indifferent and not all that helpful...check in was laborious and inconvenient...the restuarant was typical resort...overpriced and only ok in terms of food quality...given a choice in the future I will find another location to stay in tucson///

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Property: Westward Look Wyndham Grand Resort and Spa
Address: 245 E Ina Rd, Tucson, AZ 85704-7011 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Tucson
#10 Spa Hotel in Tucson
#12 Luxury Hotel in Tucson
#27 Family Hotel in Tucson
#28 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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