We arrived late Thursday night. I thought my Expedia package included the resort fees. When I questioned them and the hour of my check in, she reduced them by half which was nice.
I had called a week ahead to verify the reservation and asked about an upgrade to the room. I was told I had been placed in a room by the pool, but they would give me a room with a mountain view. That was not the case. We were in a room on the bottom floor, and we had noisy neighbors above us and were awakened at 3:30 am. When trying to take a nap later that day, the noise continued. When I inquired about being moved to another room, they said they had none, and just to call security next time.
The shower stall in the morning had a pool of brown water at the bottom. Not sure if it was sewage backup or a leak from above the shower stall. Anyway, somewhat of a disappointing trip.
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- Also Known As:
- Westward Look Hotel Tucson
- Westward Look Tucson
- Westward Look Resort