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All reviews convention center sky bridge east tower shopping mall room key corner room room service valet parking beautiful hotel convenient location rhode island within walking distance dunkin donuts center coffee shop bed was very comfortable federal hill valet service
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Reviewed July 12, 2017

The check in desk is not a large one but they handled conference check in efficiently & cordially. The lobby has a variety of sitting areas that we utilized when meeting friends from other parts of the hotel. We used the valet parking at $30 a day because self park (at $20) did not have in & out privileges. We never had to wait an unreasonable amount of time for our car so we appreciated that service.
Our room was comfortable & had a small fridge available. Next to one of the beds, on the bedside table, were outlets for charging devices. We had a nice closet which also contained a small wall safe. By keeping the temp as low as possible & leaving the fan set on "On", we were able to keep the room at a comfortable temp. The bathroom was a nice size with a large vanity.
We did request our room be cleaned each day during a large window of time (3-4 hours) so it would be available when we wanted it. This worked well and we never returned at 4 or 5 to a room that hadn't been made up. However, the housekeeping was quite inconsistent. We did have our coffee restocked but never did get Splenda after the 1st day. We sometimes had a rug in front of the vanity, sometimes not. We started with 4 towels & some days were left 2 sets instead. Not a big issue. Just something we did notice. And yes, we tipped every day.
The hotel is attached to the convention center & a mall which was very convenient. We ate in Centro & it is a nice restaurant.
We would be happy to be scheduled here again.

  • Stayed: July 2017, traveled on business
    • Value
    • Location
    • Service
Thank Takemeaway79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017

Beautiful hotel! Stayed there for a wedding, and the service was prompt and room very clean and new. The Centro restaurant and room service foods were very good. Overall a great experience, and I would stay there again if I am in town.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts
Thank danasM627SV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017

I stay at the Omni Providence every week as I am a consultant. The staff is friendly, helpful and attentive and I always feel that my needs are met in a timely fashion. Amenities like restaurants and shopping are as close as a walk over the skybridge to the mall and the room service food is decent if you feel like eating in.

  • Stayed: July 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank V7211WDkellyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2017 via mobile

Was late night i own store in Providence place mall so i was really tired to drive back home and get back again driving to providence with traffic so I decided to stay local around in hotel looked online found couple deals want to omni hotel after i ate dinner to see if they do matching price and they did it for me...the room was in east side little old...but the room was very very big size...plus very clean and comfy bed...king size room which was really good...but little old furniture i would thought from looking outside the hotel think its in city so it will look more new and modern but over all was good...great stuff service and what i like about it the next day just ends up going on bridge to cross to the mall back to my store...i left my car in mall 24h service bcuz i have the monthly parking deals i think in hotel they will charge more then the mall parking...stayed in the 7th floor little busy in morning bcuz was facing the busy street around...overall was good not bad

Stayed: July 2017, traveled on business
Thank Sally A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2017

Bathroom could have been cleaner fridge could have been colder Had a few issues with the Tv being fuzzy bed was very comfortable for the price expected a bit cleaner room with all appliances working to the best of their ability

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank samanthabS9498HW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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