We were attending a conference and this was the conference hotel. I have been to other similar conferences and this was the nicest hotel. We were given a complimentary upgrade to a corner room and it was lovely. Lots of space, big bathroom, great view, good bed, reasonable shower and quiet. Not so good was the heating/air conditioning system. We were good until a staff person decided that 67 was a better setting and we never really recovered anything reasonable after that. Even with the windows open, which takes considerable muscle, and turning off the system; it kept coming on.
We signed up for the Omni guest and received the beverage service and complimentary Wi-Fi. Both were big bonuses. They helped balance the score when the things we had asked about for our room were not in place. We did get them but it took a few tries.
The bathroom is very large, with a tub/shower combination. When they refurbish this hotel, ( not that it is needed right now) I hope they consider the longer bowl toilets. Toiletries are good, large bars of soap.
Phone calls cost .75 cents even if to hotel staff members. This was taken off at the checkout, but if you have a cell phone, you might be better to use it.
Everything in our room was clean and in good repair.
Small idiosyncrasy of the area; we could find no grocery store within reasonable walking distance; and we are walkers. This is not the hotel's fault, but worth knowing. Even though the hotel connects to a big mall there was no grocery store. It also connects to the conference center. (The conference center was also kept far too cold.)
The hotel is in a good area, and we walked nearby and felt safe.
All dealings with staff were cordial. Would use this hotel again if in the area.
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- Also Known As:
- The Westin Providence Hotel Providence
- Westin Providence
- Providence Westin