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“Best of the Best”
Review of Hilton Providence

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Hilton Providence
Ranked #8 of 13 Hotels in Providence
GreenLeadersSilver level
Reviewed August 15, 2013

The Hilton in Providence is a wonderful experience they have the best staff I have ever had in the industry ,always pleasant and helpful and never more than a moment away to help
I went to the Patriots game after staying there and they wanted to make sure our cooler had enough ice before we left so they graciously filled it up
I have never had a bad experience there

Room Tip: Best if you are a Hilton Honors member
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  • Stayed: January 2013, traveled as a couple
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Thank bubbia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 - 955 of 1,253 reviews

Reviewed August 13, 2013

The staff was great. Front desk very friendly. But problems throughout. The "heated" pool was freezing and no one was able to help us. The walls are paper thin. You hear everything. The sink broke, which, granted, was a fluke.

Beds werevery poor quality.

Parking is pretty stiff.

Breakfast buffet was best of Hilton's we frequent.

Room Tip: Odd Numbered rooms face downtown. Evens face the highway.
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  • Stayed: August 2013, traveled with friends
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Thank Wystan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013 via mobile

We came to Providence for Water / Fire on August 10th, 2013. We chose thr Hilton because In my travels over the past 40 years they have been the best value. The accomodations were impeccable and the service was the same. We swept past the breakfast hour of 11:00 AM and thought we had lost the breakfast in our bed and breakfast package. We asked at the front desk if anything could be done and Joe (Manager on Duty) set my fiancee and I up with what I called a private breakfast. The front desk staff was equally attentive and gave us all kinds of useful information about where to go for dinner (We were looking forThai food) and their recommendation was excellent. Lije I said, it is the people not the name. We will come back.

  • Stayed: August 2013
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Thank Joel1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Great service, very accommodating. Staff was eager to please. No complaints other than the bathroom needs to be cleaned more thoroughly. Visible dirt around the base board and floor. Noticeable while sitting on toilet.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank stepset99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Recent trip to Providence -- first time. Selected Hilton and were very satisfied. Great location if you like a walking experience of a city. Very convenient to everything. Staff were helpful and friendly; very welcoming. Parking pricey, but I guess that's to be expected in a city.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

ok,but clearly older then nearby hotels,omni,marriott telephones didn't work,a problem in various rooms,not told by front desk,found out fix would take days from a matinence guy. god location to downtown,federal hill

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

This hotel is situated right next to a huge upscale mall complex with Dave and Busters, Cheesecake factory and many more. So it is worth staying there just for that alone. The lobby and restaurant are very nice. The customer service is very, very good. The rooms are very small. It doesn't work at all for a roll away which is what we had. We learned from the staff that some of the king rooms are larger than others. They should have put us in a larger room considering we requested a roll away. We didn't like that they didn't have an executive floor or lounge. Other than that, everything else was wonderful.

Room Tip: High rooms have lovely views...
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  • Stayed: August 2013, traveled with family
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Thank TheBigelows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Providence

Address: 21 Atwells Ave, Providence, RI 02903-1027
Phone Number:
Location: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Providence
#2 Green Hotel in Providence
#6 Romantic Hotel in Providence
#6 Business Hotel in Providence
Price Range: $139 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Providence 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more   less 
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Also Known As:
Hilton Providence Hotel Providence
Hilton Hotel Providence
Providence Hilton Hotel

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