My wife and I went to RiRa on a Saturday at 1245pm. There was no hostess and no sign, so we stumbled around for a couple minutes confused as to where to go. Eventually another customer (who also looked confused) asked the bartender and relayed to us that it was seat yourself. That would have been nice to know at the entrance.
More than 5 minutes later a waitress came by and dropped off menus, but did not ask for drinks. More than 5 minutes went by and we asked for waters and ordered our meals.. 10 minutes later the waters came with no apology on their delay. 30 mins later we still had no food and no sign of the waitress. We left after waiting 40 minutes for our food, disgusted with the horrible service. The room was not packed either, not that that would be a valid excuse. I will never return to this place and will tell my friends to do likewise. This was the first time I've ever left a restaurant after ordering. That shows how bad the service was.