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“Sales Meeting”

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Providence Marriott Downtown
Ranked #4 of 13 Hotels in Providence
Certificate of Excellence
Reviewed August 6, 2014

The staff at The Providence Marriott was very accommodating during our 2 day meeting. We did not experience any issues with the set up of our function and everything was on time. I plan on using this facility again for future meetings and I highly recommend this property for a business function.

  • Stayed: August 2014, traveled on business
    • Value
    • Location
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1  Thank TYJJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 7, 2014

Dear TYJJW,
Thank you so much for taking the time to share your excellent comments with us. I am delighted to hear that your sales meeting was such a success. Our team is dedicated to providing our guests (overnight, events/meetings and in the community) with exceptional experiences. It was our pleasure to do that for your team. Thank you for your recommendation.
Best regards,
Eric Churchill, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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988 - 994 of 1,554 reviews

Reviewed August 5, 2014

This is the second year our swim team has stayed at the Providence Marriott. The proximity to Brown University where our team competed is great! The hotel is amazing: clean, modern, and the staff is always smiling and friendly, and very helpful. From the beginning of our team's travel plans, I dealt with Paul and then Victoria for our groups' needs. They were both wonderful to work with. I couldn't have asked for more caring and efficient customer service! I hope the event will take place at Brown University again next year, because our group can't wait to return!

  • Stayed: July 2014, traveled on business
    • Value
    • Sleep Quality
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Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear AG,
Thank you so much for taking the time to share your comments about your excellent stay with us. I will be sure that Paul, Victoria and the rest of the team get a chance to read your review. The Providence Marriott has a lot of experience with sports team and I am pleased we used our expertise to take such good care of you.We also hope you return to Brown for your event next year. We looking forward to serving you again soon.
Sincerely,
Eric Churchill, General Manager

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Reviewed August 4, 2014

Quite simply….. they make it easy and provide excellent customer service. We just concluded our third business meeting at the Providence Marriott downtown and yet again they made it easy. We schedule about 5 to 6 off site business meetings annually in different venues across the country. This is without a doubt our favorite location as they commit to a plan and then execute flawlessly. Kristin, Joanna, Bob and all of the staff at the Providence Marriott understand true customer service. I always receive great comments from the attendees about the politeness of the staff, execution of the day and quality of the food. It’s a pleasure to give the Providence Marriott our business and we will continue whenever possible. They have earned it once again.

  • Stayed: July 2014, traveled on business
    • Value
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Thank Travel2anystate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear norestraveller,
Thank you for taking the time to share your experience with us. I am delighted that your events have been so successful. Our team strives to make you look great and for everything to be executed flawlessly. I will be sure that Kristin, Joanna, Bob and all the staff are recognized for your excellent comments.
Take care and we look forward to serving you again in the future.
Best regards,
Eric Churchill, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014 via mobile

Love the indoor/outdoor pool & Aqua bar! Especially delighted with the G Salon!! Had haircolor, cut, Mani/pedi, and even a facial the next day! Gina the owner went out of her way to make my salon/spa experience special. Raved about it so much, my husband went in for a haircut by Carrie. Who'd a thunk such a good salon would be in a hotel? The hotel was great too: restaurant, staff, ambience. Would definitely come often, if nothing else just to enjoy the pool & salon!

Stayed: August 2014
3  Thank norestraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear norestraveller,
Thank you for taking the time to share your review with us. I am so happy that you had a great experience at G Salon. AQUA, Providence's only poolside lounge, is a lot of fun and very relaxing. I am so pleased you enjoyed your stay so much. See you soon!
Sincerely,
Eric Churchill, General Manager

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Reviewed August 2, 2014 via mobile

Just recently stayed and I must say no complaints this place is amazing great location not far from the mall ..pool amazing great drinks and restaurants .will stay here again in the near future..the staff was great so polite..zero complaints

  • Stayed: August 2014
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1  Thank nessa53103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear nessa53103,
Thank you so much for taking the time to review our hotel, I am pleased that you received 5-star treatment. Our outdoor lounge, AQUA, is very popular. The cocktail and dining menu at AQUA, Providence's only poolside lounge, is modern and fun. I'm so glad you enjoyed your stay and we hope to see you again before the summer ends.
Best regards,
Eric Churchill, General Manager

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Reviewed August 1, 2014

The professionals at this Marriott made me feel like I belong. The Marriott staff is by far the most welcoming to me than any other hotel I have stayed at during my years of travel. My co-workers and I can be very persnickety but the friendly and professional staff (Matt, Roland and Kelly to mention a few) consistently went out of their way to meet our needs.

Since it is often difficult eating healthy meals when traveling, I was particularly pleased that I could order a nutritious dinner of seafood, cooked several different ways, served with fresh vegetables, at the Blue Finn Grill. Although, I love the pool area but I did not get to use it as often as I would have liked.

I am sad to say that, after 2 years, my work in Providence is ending and I doubt that other hotels will meet the quality of service I received at this Marriott. I will particularly miss Chris Agostino, who spoiled us the most. He was always available to make sure our entire stay was pleasurable.

  • Stayed: July 2014, traveled on business
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1  Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear RW,
Thank you so much for your loyalty for the last two years. We hope you can visit us again soon. I am so pleased our healthy food choices at the Bluefin Grille helped make you feel like you could make wise choices for dinner. I will be sure that Christopher, Matt, Roland and Kelly are recognized for your excellent comments and for how well they took care of you. Enjoy the rest of the summer!
Take care,
Eric Churchill, General Manager

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Reviewed August 1, 2014

As an event planner for a RI company, we are always pleased with our events held at the Providence Marriott Downtown. We recently held an event for the first time with another organization so making a good impression was extremely important. The Providence Marriott Downtown team did an outstanding job in making the event an enjoyable and positive experience. Special recognition is extended to Kristin, Rebecca, Jack, and the wait staff (Jared, Ryan, etc.). Thank you for making us look good!

  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank dmreza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVDRI_JD, General Manager at Providence Marriott Downtown, responded to this reviewResponded August 6, 2014

Dear dmreza,
Thank you for taking the time to share your comments about your experience at our hotel. I was delighted to read your event was such a huge success. It is our pleasure and promise to make you look good!
Best regards,
Eric Churchill, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Providence Marriott Downtown

Address: 1 Orms St, Providence, RI 02904-2221
Phone Number:
Location: United States > Rhode Island > Providence
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Providence
#4 Family Hotel in Providence
#5 Romantic Hotel in Providence
Price Range: $167 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
Official Description (provided by the hotel):
Resort-style atmosphere hotel located nestled between the historic East Side and downtown Providence. The only hotel in Providence with free parking and connecting indoor/outdoor pools. Outdoor lounge, AQUA(seasonal),voted Best Hotel for Pool Lovers by Yankee Magazine. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive getaways available - perfect for families, couples and friends looking to take a mini vacation! Full-service G Salon & Spa and golf privileges at private golf course. We offer bicycle rentals Spring - Fall. Creative food & beverage offerings and flexible meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). This hotel is know in the community for legendary customer service. ... more   less 
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence

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