My boyfriend and I stayed at the Marriott for a long weekend in June and we were very impressed by the hotel and the customer service. The room was nice and clean and the bed was very comfortable, we especially loved the huge pillows! The location isn't directly downtown (about a 10 min walk to mall, restaurants) but the hotel provides a free shuttle and in the one occasion that the shuttle didn't show up when it was supposed to (very busy, Saturday night), a cab was called for us and the hotel covered the charge. The customer service was amazing, especially by Doyle at the front desk. From the moment we arrived he was very nice and told us about a few restaurants/bars we should check out, which was very helpful and we enjoyed every one of his suggestions (especially Hemenway's!!). He also asked for the reason for our trip, which was our anniversary, and when we got back to our room after dinner that night there was a bottle of wine on ice and glasses waiting for us. We were very well taken care of and would definitely stay again at the Marriott if we ever return to Providence (we're from about 8 hours away). The hotel also has a nice bar and a wonderful indoor/outdoor pool area with lots of lounge chairs. Unfortunately the weather was not on our side that weekend so we didn't have a chance to use it but it looked very nice, as did the gym (with personal trainer on site according to a sign). Thank you to the Marriott and especially Doyle for a wonderful stay!
-Melissa & Ryan
- Official Description (provided by the hotel):
- Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital, I-95 and historic East Side. Free parking, connecting indoor/outdoor pools. Outdoor lounge, AQUA(seasonal),voted Best Hotel for Pool Lovers by Yankee Magazine in 2014. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Twin River Casino Package, Ultimate Dining Escape, VIP Kids Escape, Romance packages, Martinis & Manicures spa package, Golf Challenge , etc Full-service G Salon & Spa and golf privileges at private golf course. Marriott Greatroom - and all new meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more less
- Reservation Options:
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- Also Known As:
- Providence Marriott Downtown Hotel Providence
- Marriott Providence