We stayed at this hotel for 2 nights a total of 14 of us. The working staff were excellent and couldn't have been more accomodating and friendly. The Auqa Facility Managers were the rudest most unproffessional people I have had to deal with in a long time. The hotel underwent a blackout Saturday evening and even though we found a lit spot by the Aqua bar with even piped music we were told we could not stay there and had to return to the darkened hotel which was barely handling all the guests that could not go on elevators to get to their rooms. We were fortunate to have poolside rooms which gave us easy access to the Aqua area. Do not beleive for one minute the Aqua Bar is for paying guests because we were not allowed to utilize it even though there was no event going on and there was a blackout crisis that this area could have been accomadating but due to the 2 Aqua Managers (1 women, 1 man) they only added to the discomfort of everyone. I feel very bad for any employees that have to work under either one of these so called managers! I think their behavior was deplorable.
- Official Description (provided by the hotel):
- Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital, I-95 and historic East Side. Free parking, connecting indoor/outdoor pools. Outdoor lounge, AQUA(seasonal),voted Best Hotel for Pool Lovers by Yankee Magazine. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Chef's Tasting Escape, Bike Providence Package, VIP Kids Escape, Romance packages, Providence Spa package, Golf Challenge, etc Full-service G Salon & Spa and golf privileges at private golf course. We offer bicycle rentals or upgrade to our Bike Providence package. Marriott Greatroom - and flexible meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more less
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- Also Known As:
- Providence Marriott Downtown Hotel Providence
- Marriott Providence