Booked online for 3 nights -expensive - thought ok -it is a suite and a classy hotel!
Upon arrival hotel staff ignored us carrying heavy cases
At check in lady had to call Tim to help as she could not answer questions and then proceeded to help someone behind us
Had to find our own way to room 219 (For price we were paying ,expected servise !)
Upon entering were horrified at the state of the room-old, run down, dilapidated,musty smell, holes in fly screen
2 Windows ;one in bedroom one in bathroom flimsy see through curtains. TV and fan did not work
Went down and saw Andras -manager. Said someone would come up to help. 40 Minutes later called front desk Tim said he'd get maintenance up . 20 min later arrogant guy and asst arrived Told us TV wont work they upgrading system. if we wanted to adjust fan speed would need him !! Found Robert Campbell He was at least sympathetic . We could not sleep- people outside, light due to lack of curtains,and flies in room
The selection of whiskies was great and our waiter good
- Official Description (provided by the hotel):
- The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a ghosts and history tour... Enjoy free wireless Internet access throughout the property... Indulge in our full-service spa... Experience Cascades Restaurant... Savor a Starbucks’ Coffee... Or just relax and enjoy the view from your luxurious room, suite or private villa! Come, experience The Stanley Hotel: 7,500 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities ... more less
- Reservation Options:
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- Also Known As:
- Stanley Estes Park
- Stanley Hotel Colorado
- Stanley Hotel Estes Park Colorado