when we arrived there was no one to check us in there was a note on the window that stated to find your envelope and have a nice stay we did so and then we were accosted by the manager stating check in was at 3 pm it was 2:45 we apologized and told him we good go back in town and come back he check the room was ready so he let us go in we paid extra for hot tub unusable at this time i ask why we were charged for it and he got very angry about covid and made me feel as if i were an idiot . We then went to our room which smelled slightly of urine opened windows to relieve smell back screen on sliding door was broken and it took two people to open plugged in charger and none of the outlets worked went to the office to tell them once again rudeness when the man finally came to the room screamed at me i should be ashamed for being so rude then stated its probably just a breaker my husband packed the car when he came back we told him we would find another place to say he screamed at my husband that your wife is just a b... in front of many guest would really think twice before staying here