We have stayed at this hotel several times. This is the first time we have had a poor experience. The front desk staff are very friendly but not able to help with the problems we encountered. Our room, 301, had a sleeper sofa which turned out to be so uncomfortable sleeping in the floor was preferable. Additionally, the heat in the room did not work and it was very cold outside. A space heater was provided for our use and it kept the room from being freezing, barely.
At no time were we offered the opportunity to switch rooms.
I understand renovations are to be done soon and I hope the heating system is upgraded.
I will consider staying here again but will thoroughly check the room to make sure everything works before settling in.
- Official Description (provided by the hotel):
- Welcome to Discovery Lodge. We are within walking distance of downtown Estes Park Colorado. Although we are located near downtown, the views of the Rocky Mountains are clearly visible and some of the best. Here at the Discovery Lodge you are located just 10 minutes from the Rocky Mountain National Park. ... more less
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- Also Known As:
- Discovery Hotel Estes Park
- Discovery Motel Estes Park