We have been coming to Sunnyside Knoll Resort for many years now. When we first started coming it was a couples only resort. The old owners were great people, and were very friendly. The new owners are equally friendly. We have always enjoyed the people at the resort. We consider this resport "our" place when ever we come to Estes Park. Honestly we won't go anywhere else.
We all know that the economy has been rough for quite a few years now. So things being a little run down are to be expected. The rug aound our spa was jagged and detached in places. The bathroom needs some serious updating. The sofa is very uncomfortable, the old one in the unit we were in was much more comfortable. The bed headboard was falling apart a little bit. All of these things would not cause us to complain. We enjoyed our stay, we felt at home, and we came away relaxed.
What I will say is this. Owners, if you read this, this is the second year in a row that we have stayed in cabin 5. We love it, but your house cleaning people need to do a better job. The spa tub felt dirty, I cleaned it myself. The cute little fabric shutters in the kitchen are caked with dust when you close them. There is a very thick layer of dust on the window frame in the bathroom. There is an extra blanket on the garment shelf in the bedroom area that smells musty. Thick spider webs are on the celing fan pull, and on the dismantled speakers in the spa tub area. All of the typical things like sheets, toilets, the sinks, the floors, are all clean. What I am talking about is deep cleaning type of things. What I will say, is the things that are dirty are exactly the same things that were dirty when we stayed there last year. The spa tub shot out black specs when the jets were used, so we just didn't use the jets.
We will still come back, but we are hoping that this being pointed out will help get the cleaning staff doing its job better.
Thanks for the wonderful memories!
- Official Description (provided by the hotel):
- Nestled into the trees and rocky outcroppings less than 2 miles from the Fall River entrance to RMNP, this unique 8 1/2 acre property has cabins with private hot tubs or in-room spas, and superb wildlife viewing. We specialize in both family and pet friendly cabins, and romantic getaways.Come, kick back, relax and enjoy! ... more less
- Reservation Options:
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- Also Known As:
- Sunnyside Knoll Hotel Estes Park