Four adults booked a King room and two queen bed rooms beside each other ground floor. Our king room wasn't cleaned when we arrived and after we contacted Sharon (desk clerk) that the room wasn't clean, she jumped in and cleaned the room herself. For our trouble we were given extra wood bundles. It was no big deal to us, but management was very upset that the maid had not done her job. I don't believe she works there any longer !!!
This property is very clean, cozy, and comfortable. Ron and Linda(managers) run a lovely, neat and orderly establishment and go the extra mile to accommodate their clients. My husband's nephew unfortunately left an item in the room upon checkout and didn't discover the mistake until we were 400 miles down the road returning to MO. Ron has worked for two weeks to assist us in getting the item returned to my nephew. Now that is going above and beyond the call of duty. This is a quant, quiet mom and pop facility that you will not go wrong in staying at. They suggested restaurants which were excellent and right on target with what we were expecting. Thanks again Linda, Sharon & Ron for a great vacation. We will be back !!!!
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- Also Known As:
- Inn On Fall River Hotel Estes Park