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“Clean, good service”

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Best Western Plus Silver Saddle Inn
Ranked #10 of 28 Hotels in Estes Park
Certificate of Excellence
Reviewed August 17, 2006

Everyone who worked there was helpful and very nice. The room was clean and the 2 king-size beds were just what we needed! All in all, I thought that this motel offered a good value.

1  Thank CWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 - 780 of 816 reviews

Reviewed August 13, 2006

Is it possible to give a hotel a negative rating? Absolutely the worst hotel that we have ever stayed in. Our sheets had rust brown stains on them. At first, we thought that we did not have clean sheets, but we later discovered that when infestations of bed bugs are really bad, there will be rust brown stains on the sheets. We found several bugs in our bed that were engorged with blood. Both my husband and I got rashes from the bugs and had to have medical treatment. We had to throw away our luggage, and wash and rewash our clothing, and seal everything that we could not wash in plastic to avoid bringing the bugs home with us.

Avoid room 132 and others around it. Avoid the hotel if you can. Management was also extremely rude and did not follow through on their promise to refund us for the number of nights that they promised. They do not act with integrity and do not deserve your business. Bed Bugs are extremely difficult to get rid of once they have infested an area. Bed bugs can survive up to 18 months without a blood meal and are very difficult to kill. They can get into your luggage and infest your house. Educate yourself on avoiding bed bug exposure in hotels, including inspecting the mattress seams carefully to see if it is infested before you bring any of your belongings into a hotel.

13  Thank tandori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2006

pros: good decor, clean, great maid service, good complimentary breakfast, good pool, near downtown, great views, good balconies, free high speed internet

cons: locked spa with 15 min limit, very overprotective management limiting usage of services, ice is not always free, laundry rooms locked,

After reading many of the reviews of this hotel, i didn't really want to stay here at all. However, at arrival i found that the rooms were accomidating and well decorated with a fresh smell. The maid service is good, and the complimentary breakfast delicious. I also LOVE the great balcony view. However, the management is not the most accomidating in the world, but i belive this hotel is an overall average stay with a few weird quirks such as one of our chairs randomly disappearing after a maid service cleaning..
good hotel
good price.\

Stayed: June 2006
6  Thank bee425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Port Orange, FL
15
Reviewed June 13, 2006

We just returned from staying at Best Western Silver Saddle. My family was very impressed. The rooms were VERY clean and staff VERY helpful. The view of the mountains were breathtaking. Not too far from our room was a playground that our 5 and 2 year old enjoyed. Thank you for a memorable stay in Estes Park

  • Stayed: June 2006
    • Value
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5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2005

We stayed at the Best Western Silver Saddle, we thought that we were staying at a different facility when we came to Estes. Had stayed in Estes about 4 years ago at a different facility that was Best Western. The other property was far better than this one. We stayed 4 years ago in a suite with a kitchenette and patio. this facility had nothing like that. The man at the desk was rude when I asked about those type of units. The rooms were fine but there was a dirty towel left by the bed and the light in the rooms was not very good.
We will not stay there again, and choose some where else in Estes to stay next time.

  • Stayed: June 2005
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10  Thank aimhigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2005

We were greeted warmly and efficiently on arrival at this hotel which is just a short distance out of the main area of Estes Park. Our room was very clean and comfortable and everything looked quite new. The complimentary continental breakfast was served in a pleasant room and there was a reasonable choice. We would stay at this hotel again.

  • Stayed: September 2005
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5  Thank akhmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2005

When we arrived, we were a little disappointed to find our room was a motel-style room , as we had hoped for a view from an upstairs room. However, we decided to upgrade, and were glad that we did. It wasn't cheap,and it was still at ground level, but the view was good, and the room was one of the best we had during our 3 week tour of Colorado. It was very large, spotlessly clean, with an attractive fireplace and kitchen area. The staff were friendly, helpful and the breakfast was very good. We also liked the quiet position, just outside town, but within walking distance. We were glad we stayed at this Best Western and would again.

  • Stayed: June 2005
    • Value
    • Rooms
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4  Thank dillydream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Silver Saddle Inn

Address: 1260 Big Thompson Ave, Estes Park, CO 80517-8929
Phone Number:
Location: United States > Colorado > Estes Park
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Estes Park
#6 Family Hotel in Estes Park
#12 Romantic Hotel in Estes Park
Price Range: $119 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Silver Saddle Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western Silver Saddle is located in the high mountain valley village of Estes Park, Colorado. All rooms, facilities and grounds are one-hundred percent non-smoking. A deluxe continental breakfast is served each morning. All rooms are air conditioned. Amenities include a heated outdoor pool (seasonal), indoor hot tub, coin laundry. Every room has a microwave, coffee maker and refrigerator. ... more   less 
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Also Known As:
Best Western Plus Silver Saddle Hotel Estes Park
Best Western Estes Park
Estes Park Best Western

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