As a local I'd been to shakes alive a few times for drink or smoothie. I headed there for lunch because I wanted a bagel with cream cheese and turkey, and I knew they did bagels there. I went to the counter, and was basically reprimanded for ordering such a thing! They pointed to the board and informed me I could either order a lunch sandwich on a bagel or order a bagel breakfast sandwich (egg/cheese/etc.). I told them I didn't want either, just a bagel with cream cheese and turkey and I'd be happy to pay whatever it is for that. Nope, although they had all the ingredients, the 3 people behind the counter just stared at me and they were not willing to accommodate. I hastily ordered a bagel with veggie cream cheese....and it tasted like day old bagels from safeway and philidelphia packaged cream cheese. Too bad they totally missed the mark on this one and as a local in the tourism industry I will never return or recommend them.
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