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“Great service, historic (old) building” 4 of 5 bubbles
Review of Historic Crags at the Golden Eagle Resort

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Historic Crags at the Golden Eagle Resort
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great service, historic (old) building”
4 of 5 bubbles Reviewed November 1, 2013

We stayed in late Oct as a Interval Time Share exchange. Front desk people were very friendly and helpful (except the male who manned the desk on Monday). Due to cancelations (related to the floods), we were upgraded to a two bedroom (with 2.5 baths). Suite was spacious, kitchen as advertised (small refrigerator with tiny freezer), two-burner cooktop, but the toaster oven was full-featured and large, but still the size of a toaster oven. Bedding and towels were higher grade. Towels and supplies were generous. There was more closet and shelf space for clothes than I think I've ever seen - even plenty of space if there are two additional people staying on the pull-out sofa. In spite of renovations, some of the problems related to an older building were present. The baseboard heat made the whole building hot. Even though we turned ours off and kept windows open most of the time, the room was usually too hot - even with outside temps of daily highs 40-50s. The second bedroom had no window so was always hot (75 or more) even with a box fan trying to blow cooler air into the room. Never needed more than a sheet to sleep with, even with thee ceiling fan on high. This hotel is a frequent site for weddings and the music could be easily heard in our 2nd floor suite, even with the TV on. The front desk warned us and assured us the music would end at 10:00 pm. It did indeed end at 10 pm. There was a wedding on both Sat and Sun, not the rest of the nights. The restaurant was closed for the season (which we knew ahead of time). While there was a collection of board games, DVDs, and a pool table, be aware this is a hotel converted to a time-share, so does not have all the typical "resort" amenities and sponsored activities. Conveniently located and one could walk to downtown if one didn't mind the hike back up a steep hill to get back. We drove everywhere! In spite of the wedding music and temperature problem, yes, we would stay here again.

Room Tip: Maybe 3rd floor rooms experience less noise from the music from weddings.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Colorado_kid2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Historic Crags at the Golden Eagle Resort, responded to this review, November 2, 2013
Thank you for your email, we are glad to read that although there appear to have been some issues with your apartment, you had an overall pleasant stay. We must admit that our historic location attracts many couples who wish to celebrate their relationships in a picturesque location, yet we are very pleased to read that this has not caused you too much inconvenience. We hope that we will have another chance to see you coming back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    77
    81
    29
    16
    9
See reviews for
48
128
5
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

This historic hotel has great charm. Our room overlooked the forest and was really two rooms. It has an efficient kitchen and comfortable living roor, separated from the bedroom by a full bath. The hotel does not have air conditioning, but all you have to do is open your windows and breathe in the pine scented air.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carolschoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Historic Crags at the Golden Eagle Resort, responded to this review, September 27, 2013
Thank you for sharing your thoughts about your recent stay here at The Historic Crags Lodge. We were delighted to read that your stay met your expectations. Your tips about our accommodations were really insightful. We sincerely appreciate your recommendation and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

My sisters and I visited Estes for a Friday night--Crag's was one of the available places to be able to book 1 night (most others require a min of 2-3).
We booked the 1 bedroom suite but we were upgraded to a 2 room suite. It was perfect with the kitchenette--plenty of room to spread out.
Staff at desk was very helpful about local restaurants and where to go sightseeing.
During our stay there was a big birthday party but that did not interfere with stay. Things seem to quiet down after 11pm and we could hardly hear anything-even though our room was above the bar area.
Helpful staff is a plus, room was good-no air-conditioning but we opened windows in living room area and were fine. Location is great for access to the downtown area although it is high on a hill and you need to drive down.
Room was a little pricey but probably the going rate for Estes Park proper.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank heidi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Historic Crags at the Golden Eagle Resort, responded to this review, September 17, 2013
Thank you for sharing your kind review; we are pleased to read that our apartments once again proved convenient and comfortable and we are glad that you have enjoyed your undisturbed stay. We hope that you will consider visiting us again in the future and for a little longer too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
240 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

Firstly, we have stayed at a number of places in Estes Park over the last 10 years. Never was even aware of Crags Lodge. Sorry we missed it in earlier visits! Do be aware this is a 1914'ish building, but reasonably modernized. We had a single bedroom - living room with kitchenette. Ceiling fans helped a lot as the weather was in the upper 90's - August but hot for Estes Park in August.
We were greeted by Ann on entry and given a most pleasant reception - over the top friendly and helpful. She did warn us that there was a wedding the next afternoon, evening and that things might be noisy in the dining area. We even got a choice of rooms to try to avoid the noise.
Dinner is run by a different company - there is no breakfast facility, but we had planned on that, and bought local supplies - and with the kitchen fully supplied with hardware - it was not an issue - in fact rather nice. As for the Dinner (again not part of hotel management - but in the dining room) , we got to sit on the outside "couples" porch surrounded by flowers in the railing boxes and watch the sunset over Rocky Mountain National Park. Beautiful.

So if you want a modern hotel with 2010's furnishings and amenities, look hard - they are hard to find in Estes Park. But if you want a fantastic mountain experience hotel with a staff that seems to care deeply for your stay - then Crags is the place!

Room Tip: If you are using Hotels.com, do call the hotel directly - they will match or beat the internet rate...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NewillDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Historic Crags at the Golden Eagle Resort, responded to this review, September 12, 2013
Thank you for sharing your thoughts about your recent stay here at The Historic Crags Lodge. We were glad to hear that you and your companion had a wonderful time here, and that you were able to experience some of the amenities and customer service that make us a truly unique resort here in Estes Park. Your recommendation is greatly appreciated. We look forward to seeing you both here again soon, as well as, for many years to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

Found Crags Lodge when we needed a place to stay in Estes Park for only one night. Nice old hotel (built in 1914) but with lots of tasteful updates. Hotel staff is great. Location is close to downtown and near the south entrance to Rocky Mountain National Park. I highly recommend.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bearclaw47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Ga.
Level Contributor
227 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 bubbles Reviewed September 1, 2013

We were pleased to see this beautiful resort when we pulled in. Even our room was nice. Great balcony. Nice kitchen. Then we realized our room was under the dinning room. Have you ever lived in an old house with squeaky floors. Well imagine amplifying that a 100 times. To make matters worst the next night there was a wedding reception. OMG!!! We were not a part of the wedding party so were subjected to the unbearable noise. If management was on top of it they would have only put wedding guests down there.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank rivrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Historic Crags at the Golden Eagle Resort, responded to this review, September 5, 2013
We are very sorry to read that you have experienced some noise issues whilst at our resort. We assure you that our sole intention is to offer our guest a relaxing, enjoyable break and we are equally disappointed that this was not the case on this occasion. We strongly encourage our guests to contact us should they not be satisfied with their room allocation so that we can look into offering them an alternative accommodation. We are sorry if your stay has caused you any dissatisfaction and we assure you that should you decide to give us another chance we would do our best to exceed your expectations. We wish you all the best on your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 23, 2013 via mobile

The Crags was built circa 1914. Yes, development has encroached upon the Crags. Still, if one tries, it is possible to evoke a simpler time. The lobby is soothing and quiet with comfortable furniture and no Tv. Room was fine, staff friendly and food at their restaurant was very good. We've stayed there before and will again. I love it.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fornelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Historic Crags at the Golden Eagle Resort

Property: Historic Crags at the Golden Eagle Resort
Address: 300 Riverside Dr, Estes Park, CO 80517
Location: United States > Colorado > Estes Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 77 Specialty Lodging in Estes Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Historic Crags at the Golden Eagle Resort 3*
Number of rooms: 33
Official Description (provided by the hotel):
The lodge is ideally located in the heart of Estes Park on the north side of Prospect Mountain and only minutes from Rocky Mountain National Park. Breathtaking mountain views surround you making this the prefect location for your mountain wedding.The landscape of Rocky Mountain National Park is the steepest in the United States. Sixty mountain peaks over 12,000 feet high result in world-renown scenery and provide challenges for hikers and climbers. The extreme topography creates an amazing range of ecological zones within a short distance, similar to the changes that would be seen in a drive from Denver to northern Alaska. ... more   less 
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Also Known As:
Historic Crags At The Golden Eagle Hotel Estes Park

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