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“Would've Paid Double For The Amazing Service”

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Quality Inn & Suites Redwood Coast
Ranked #6 of 18 Hotels in Crescent City
Everett, Washington
1 review
“Would've Paid Double For The Amazing Service”
Reviewed January 13, 2014

I stayed at this hotel last night. We drove from WA through Oregon, and into CA. When I called for reservations, Kim was extremely helpful in insuring we didnt miss check in (considering it was going to be 4:30am by the time we got there). She was knowledgeable of the system as well as the discounts I qualified for. We ended up being an hour late.

First impression was "awesome". It looks fairly medium sized as far as the property... but the architecture is very villa-esque and it sits right on the harbor! I love the water so major plus for me! Even though we were even later than planned, Kim took care of us and was extremely welcoming and professional. She also had prepared a fantastic continental breakfast and invited us to start a few minutes early since we had been driving for half a day. Ive been to many choice hotel breakfasts... and this was one of the best. Very clean entry and breakfast area. The decor didnt suck at all. And Kim took care of us like we were welcome into her home.

The price was great! Some choice hotels overshoot and this one was actually cheaper than I would've expected (probably just because the slow season). The customer service alone was worth double the room rate. Even in the morning, the Eastern Indian woman (unfortunately didnt get her name) working the front desk was by far another example of great customer service. She allowed us to extend our check out, within reason, and was very kind with a warm attitude.

The only reason I gave the rooms a rating of 4 out of 5 was because the walls were kind of thin, which was only evident when the cleaning started. It was much expected but the room was great and clean none the less.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ti_ana425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
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English first
Brisbane, Australia
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 9, 2014

One night stay no pets non smoking king bed. Just out of the main area of town next to the docks and beach. Stayed on the ground floor and it was a very huge room and comfy bed with fridge, micro, coffee maker, tv and awesome breakfast (waffles, eggs and sausage). Very small traffic noise so we had a good sleep and nice staff at the hotel. Hotel wasn't super duper sparkling clean (couple of stray hairs around the place) but for $50.00 a night I wasn't complaining. I have stayed in youth hostels for the same price and much worse bathrooms!
Would definitely stay again.

Room Tip: further away from road = less noise
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redribbons112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2014

I had a no-pets, nonsmoking room. It provided what I needed: Friendly staff, quiet, clean, room comfortable bed, but bring your own pillow. Microwave and frig were a plus. Stayed overnight on my way to California. Requested same room for the return trip and had the same experience. Full, complimentary self-serve breakfast in the breakfast room. You can even make your own waffles. Great for the price.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sally l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 2, 2014 via mobile

There is no elevator at this facility. Pets are allowed, and although room was generally clean I did see signs of pet hair in the room. Beds are comfy and rooms are reasonably well maintained. We did not hear any noise from neighbors. We had a room on main floor with sliding door to grass/patio. Room had small fridge, microwave. Shower was clean and looked to be fairly new fixtures/counters. Coffee maker was provided but only tea bags were included. Breakfast included the usual plus they had sausage patties and scrambled eggs.

Stayed January 2014, traveled as a couple
Helpful?
Thank gophergulch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watsonville, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 24, 2013

We stayed overnight here on our travel to the Oregon coast from the central coast of California. It was a very pleasant stay. The staff were very helpful and friendly. Room was very clean. We travel with our two dogs so we were in a pet friendly room and the back doors to the grass area was very nice for them and convenient for us. The only complaint I would have was that the exterior corridors could use a paint job and the vending machines were not well stocked. If we were not returning home a different route we would surely stay there again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samethan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 15, 2013

Nice hotel right by the ocean. Very clean. We were very surprised when we were checking in that another guest was giving the desk clerk a bad time about the check in and cancellation policy . Their cancellation policy is industry standard 24 hr notice. The woman was rude but the desk clerk, Kim really kept her cool and was very nice. Incredible job Kim!. When we r in this area again we will stay here! Great price!

Room Tip: Be sure to ask about tv remotes there r two of them.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet21215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
158 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed December 11, 2013 via mobile

Stayed for one night as we drove down the westcoast. Got a good deal. The room was fairly big and had a balcony towards the courtyard. Room was old and the carpet kind of sticky. Apart from that it was clean. We had issues with the sink as the water would not flush out. Staff fixed this quickly to our satisfaction. The room had fridge, tv, microwave and free wifi. Beds were a bit hard, as were the pillows, but I guess that is a matter of taste. All in all a reasonably priced place to stay.

Stayed December 2013, traveled with family
Helpful?
Thank Anders J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Redwood Coast

Property: Quality Inn & Suites Redwood Coast
Address: 100 Walton St, Crescent City, CA 95531-4421
Phone Number:
Location: United States > California > Crescent City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in Crescent City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Redwood Coast 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
The Quality Inn & Suites Redwood Coast hotel in Crescent City, California is ideally located off Highway 101, just three miles from the Redwood National and State Parks headquarters. This hotel is near many attractions, including: Elk Valley Casino, Jedediah Smith, Redwoods State Park, Ocean World, St. George Reef Lighthouse, Battery Point Lighthouse, Crescent City Harbor and Lake Earl State Park.The beach, harbor, several stores and a variety of restaurants are within walking distance of the Quality Inn & Suites hotel.Enjoy many amenities: free deluxe continental breakfast, free local calls, free coffee, free high-speed Internet access, free weekday newspaper, laundry facility, copy services, business center and valet cleaning services.All rooms include coffee makers, irons with boards, hair dryers and cable television. Many rooms and suites have balconies, refrigerators, microwaves and large whirlpool bathtubs.Pets are welcome with a stay fee. ... more   less 
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Also Known As:
Quality Inn And Suites Redwood Coast
Quality Inn & Suites Redwood Coast Hotel Crescent City
Quality Inn Crescent City
Quality Inn Redwood Coast
Comfort Inn Crescent City
Crescent City Comfort Inn

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