We were disapointed with the lack of customer service and attention to detail we experienced at this establishment. The front desk was civil at best and the suite we paid for was missing proper bedding items such as a fitted sheet and skirt. When we called to let the front desk know their answer was just "ok." There wasn't an appology or even an effort to correct the problem. Also, no utensils were provided even though there was a fridge and microwave. One would have thought that at least disposable ones would have been available as other hotel's on our trip had done.
We realize this is a best western and not the ritz, but we had expected some degree of quality to our experience. The suite could have been a great room, but wasn't. Instead it was a poorly maintained room that we would have declined had we not been so exausted.
- Official Description (provided by the hotel):
- Welcome to Best Western Northwoods Inn, Crescent City's most popular home away from home! We assist with family vacations, our knowledgeable staff informed and intent on helping you make the best of your visit to our beautiful area. Come stay with us while you marvel at Del Norte County's majestic Redwood Forests; experience the thrill of real whale watching; and enjoy superb fishing in our pristine Klamath and Smith Rivers. The Redwood National Forest headquarters is just a hop and a skip away where informative Rangers can show you the best spots in Jedediah State Park, and much more! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Northwoods Hotel Crescent City
- Best Western Northwoods Hotel
- Best Western Crescent City
- Crescent City Best Western