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“Not Best Western Quality”

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Best Western Plus Northwoods Inn
Ranked #3 of 18 Hotels in Crescent City
A TripAdvisor Member
“Not Best Western Quality”
Reviewed July 17, 2013

This was the worst Best Western Hotel we have ever stayed in. The cost was more than we had previously paid. The beds were horrible. The sleeper sofa was so broken down we could not even sit on it to watch TV. The only way I got any sleep was to take all of the pillows and lay them on the sofa like a mattress. I laid on top and finally slept. Upon checking out we complained to the desk clerk who in turn contacted the Mgr. We wanted our room compt. and she talked us into getting 16000 points and said they would be available later that day......could be used at the next Best Western. A total lie.....the rewards people said it could take a few days for the points to be available and then we would need to request a voucher. We are tremendously disappointed. On our trip we stayed a 3 different BW hotels because of the rewards program for a free nights stay. But, after this experience I am not sure that we would stay at one again. We has assumed all Best Westerns would be the same.....not true. Even the nightly costs do not determine the quality. The Cresent City one cost us the most and was the worst. Don't stay here.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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989 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Salt Lake City
1 review
Reviewed July 15, 2013

I was surprised at the lack of quality hotels in Crescent City. However, the Best Western exceeded all expectations! I would recommend this as the ONLY hotel to stay in when you visit this area. My kids loved the pool and it was nice to have a fridge and microwave in the room for quick meals.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Neal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, CT, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

This hotel is located in a great area to visit the Jedediah Smith park to see the redwoods. Next door was a terrific restaurant with a vegetarian menu that had been recommended by the lady at the Information center. Free breakfast the next morning was in an adjacent restaurant. It was terrific also.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 6, 2013

There have been many critical reviews of this place, especially involving the free breakfast at the adjoining Northwoods restaurant. First, Crescent City isn't a hotbed of great hotels, but it is very well situated on a drive up the West Coast, especially in redwoods country. Second, the room was clean, comfortable and quiet. Third, the staff was very friendly and accommodating. Finally, the breakfast was fine. Institutional? Sure. Ordinary? OK. But, it was far from the gross experience many travelers claimed to have experienced. This is a reasonable place, and we'd stay there again if we find ourselves in Crescent City.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank criden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2013

Hotel is old and the AC didn't work in our room. When we reported it to desk clerk she said "sorry". We had to open a window to get some air. Unfortunately, the parking spots are right up next to the room doors, so we heard every car drive by busy Highway101 and all the cars and motorcycles starting up at 6:00 a.m. I worried the whole night that bugs were crawling in our suitcases. . We didn't find evidence of any, but it wouldn't have surprised me. This wax probably the worst hotel stay I've had in many years and we travel often.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katmomama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Crescent City hotels

Portland, Oregon
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 25, 2013

This hotel is in a very convenient location, with a decent restaurant next door. The room seemed pleasant enough, but within 5 minutes, our ankles were itching and our feet were filthy from the dirty carpet. This unclean carpet issue has been with us throughout most of our Best Western hotel experiences. That night, our daughter was up with allergies that she hadn't experienced at any other point along our vacation, which we can only attribute to the musty air quality of the room.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mariefm9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed June 22, 2013

My grandson and I were traversing the redwoods and enjoying the CA coast, when we realized we were not going any farther. Luckily the Northwoods Inn had a room available. We checked in to the room and my grandson wanted to go directly to the pool. It was quiet, the pool clean, the facility pleasant, though the jets in the whirlpool did not work.

Our room was spotless, the bed comfortable, the included breakfast was served in the adjoining restaurant, and quite good with lots of selections. All in all, I would definitely stay here again.

The only downside I noticed was that the walls were quite thin and you got lots of noise from neighboring rooms, but even that was only worth a mention.

Room Tip: I would beware of the ground floor. You get lots of noise if those above you are stompers.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank demenshea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Northwoods Inn

Property: Best Western Plus Northwoods Inn
Address: 655 US Highway 101 S, Crescent City, CA 95531-4416
Phone Number:
Location: United States > California > Crescent City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 18 Hotels in Crescent City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Northwoods Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Best Western Northwoods Inn, Crescent City's most popular home away from home! We assist with family vacations, our knowledgeable staff informed and intent on helping you make the best of your visit to our beautiful area. Come stay with us while you marvel at Del Norte County's majestic Redwood Forests; experience the thrill of real whale watching; and enjoy superb fishing in our pristine Klamath and Smith Rivers. The Redwood National Forest headquarters is just a hop and a skip away where informative Rangers can show you the best spots in Jedediah State Park, and much more! ... more   less 
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Also Known As:
Best Western Plus Northwoods Hotel Crescent City
Best Western Northwoods Hotel
Best Western Crescent City
Crescent City Best Western

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