This hotel had very rude clerks at the front desk with exception of the manager. We stayed 2 nights and 3 days our hotel key would not work and had to be re – programed daily. When we asked the clerks to reprogram it they acted like it was an inconvenience to them. The hotel washer was broken so they had their staff using the wash room that was intended for their customers and we were forced to go to a laundry facility in town to do laundry as a mother of 3 this was a huge inconvenience. The second day the juice machine in the lobby and coffee machine did not work and the clerk did not care. There was in adequate seating for there so called breakfast included 3 small round tables with 12 chairs total. Are room was musty smelling and the carpets were not very clean. They gave us 4 towels for a family of 5. There so called beach view was overlooking a trailer park with a little bit of ocean in the back ground. There walking beach access was of a small part of dirty beach with quite a few homeless people and oblivious drug users from the trailer park. For the amount of money this hotel cost was nowhere close to worth it I could have had better service camping in my car. When I asked for a receipt the clerk sighed and tossed it on the counter. Overall I don’t recommend this hotel because of overall service and promised amenities that they did not honor for the price was horrible. I forgot to include that our A/C did not work in our room for our entire stay when we notified the staff they said they would send maintance very rudely and never did. We also ordered a roll away bed witch we had to call about and go in the office for three times and the clerk basically acted as if we had never ordered it and insisted on confirming with housekeeping that the requested bed was another room and not ours. Eventually we did get our bed but after dealing with a snotty know it all clerk who had her facts wrong.
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- Also Known As:
- Anchor Beach Hotel Crescent City