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“excellent customer service”

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Baymont Inn & Suites Albuquerque Downtown
Ranked #67 of 144 Hotels in Albuquerque
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624 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Saskatoon, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2014

I am a seasoned traveler and have been staying at hotels throughout the western US for the past month. I booked into this property with concern as to its location and its low cost. My experience is usually that you get what you pay for and when you budget travel yo often pay on location or hotel quality. This WAS NOT the case with this property. It is in a great location, the rooms are very clean, the property well maintained and the front desk staff are the friendliest that I have ever experienced. I was amazed that I was paying such a low rate for a hotel that was remodeled, very well maintained, had a great breakfast buffet (this was far and above the best that I have experienced for the price of the stay) and had staff that provided a level of friendliness and service that one would find at a 5 star property. The staff remember your name and treat you as if you were apart of the family; the family that they care about.

I booked in for 2 nights at the hotel and as a result of the incredible experience I stayed 2 more nights.

This hotel may be inexpensive but it ranks up there with hotels that charge you twice the price. This is one of the best deals I have found.

Room Tip: All the rooms are great.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren-Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra H, General Manager at Baymont Inn & Suites Albuquerque Downtown, responded to this review, October 22, 2014
Dear Darren-Canada,

Thank you so much for your feedback regarding your stay with the Baymont Inn & Suites Albuquerque Downtown. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assure we will continue to provide our guest with the great service and value you have come to expect from us. Thank you again for choosing to stay with us as we look forward to having you again!

Kindest regards,

Debra Hyvarinen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
1 review
Reviewed June 23, 2014

Arrived with 18 people checking in at the same time . The staff were patient, helpful, friendly and so accommodating . The rooms were nice and clean, the breakfast buffet had a good variety and kept clean and tidy.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kathleen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra H, General Manager at Baymont Inn & Suites Albuquerque Downtown, responded to this review, October 22, 2014
Dear Kathleen A,

Thank you very much for taking the time to review our hotel! I am pleased to hear that our staff provided you with such great service. Rest assured we will continue to provide our guests with great service and value you have come to expect from us. We hope to see you again very soon!

Sincerely,

Debra Hyvarinen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Albuquerque Downtown

Property: Baymont Inn & Suites Albuquerque Downtown
Address: 411 McKnight Ave NW, Albuquerque, NM 87102-1361 (Formerly Quality Inn & Suites Downtown)
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#49 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Albuquerque Downtown 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Quality Inn & Suites Downtown Hotel Albuquerque
Quality Inn And Suites Downtown
Quality Inn Downtown
Quality Inn Albuquerque
Albuquerque Quality Inn

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