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“FANTASTIC STAFF, comfortable rooms, indoor pool”

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Holiday Inn Express Albuquerque (I-40 Eubank)
Ranked #73 of 144 Hotels in Albuquerque
Texas
Level Contributor
146 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“FANTASTIC STAFF, comfortable rooms, indoor pool”
Reviewed June 18, 2010

Can't say enough about the front desk staff. They went out of their way to make our stay enjoyable. Stayed here on both outbound/inbound portions of our trip. Good location, clean rooms, wide variety of free breakfast items, indoor pool.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelingonabudget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    60
    78
    46
    32
    21
See reviews for
104
64
14
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Okeechobee,Florida
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 8, 2010

This hotel is on the outside of the city. It is quiet and comfortable and yet near all the attractions. It is also in a good restaurant and shopping area. The swimming pool indoors was delightful, they also have a guest laundry room. We stayed here on the way to the Grand Canyon and returned on our way back.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzie038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 19, 2009

We stayed here recently on a road trip. We picked the location because of it's proximity to I 40. The front desk staff were friendly and check in was smooth. Our room on the second floor was clean and comfortable. The breakfast was just OK. The biscuits were hard and the gravy bland. The eggs tasted like powdered eggs, but the cinammon rolls were good as usual. The dining room was very small and cramped with a large crowd when we were there. Too many tables smashed into a small space. We were only there for one night so it wasn't a big issue.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Illusionsphotog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore, California
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 15, 2009

The room was comfortable. Great shower head! Front desk staff efficient and pleasant. Continental breakfast was very complete, and included everything from cereal and yogurt to bacon and scrambled eggs. Staff kept careful watch over the breakfast and refilled items as needed. Plenty of tables available, with comfortable seating for about 40 in the breakfast room. Near Sandia Tramway and National Atomic Museum.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tumwater, Wa
Level Contributor
4 reviews
4 hotel reviews
Reviewed May 26, 2009

I got great service when making the reservation, a great rate for either military or AAA; very clean and comfortable room; great breakfast - the best I have had and it is still included free in room price; just passing through but worth the time to come back and write a review. That should say something. :) Most reasonable pet rate - thank you.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ozzyandharry
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2008

Stop #2 of our roadtrip...

I advise you stop somewhere else in Albuquerque if you are passing through. OK, honestly, the only reason we wanted to stay at this hotel is because of one of my favorite "Weird" Al songs, "Albuquerque". In the song, he says he stays at an Albuquerque Holiday Inn, where the towels are oh so fluffy, and you can eat your soup out of the ashtray if you wanna, it's ok, they're clean...

So anyway, long story short, it sucked. We had roaches all over the bathroom (small, but THEY ARE STILL ROACHES) ICK!!! I took a couple "live ones" up to the front desk the next morning (because we did not know they were there until the next morning) and dumped them on the counter and simply stated, "I want to see the manager because of these". Ewwww.

Well, the manager only knocked off $20 of the bill. Whatever. I won't be returning. Yuck.

  • Liked — The beds weren't all that bad.
  • Disliked — The roach infestation.
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozzyandharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, IN
1 review
Reviewed August 6, 2008

I recently stayed with several members of my family at the Holiday Inn Express operated by Express Investments Inc. During the course of my stay I experienced house keeping that not only did not clean my room but turned off my AC and placed the "do not disturb" sign on my door. Additionally, the general manager confronted my family about a noise complaint that occurred while we were not at the hotel and when I asked for more information he ejected us from the hotel without probable cause. I would strongly suggest that all travelers avoid this particular Holiday Inn. I have stayed in many hotel rooms from Holiday Inn in my travels and I have never had such a bad experience from a hotel or its management staff. I am happy to share my experience should anyone inquire.

  • Liked — Convenient Location
  • Disliked — The management staff
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelreviewmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Property: Holiday Inn Express Albuquerque (I-40 Eubank)
Address: 10330 Hotel Ave NE, Albuquerque, NM 87123-1248
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 144 Hotels in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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